Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jatinder Madan

Richmond Hill,NY

Summary

Proficient in incident reporting and security assessment, with a strong focus on critical thinking and problem-solving during emergencies. Committed to ensuring safety and security in all situations.

Overview

13
13
years of professional experience

Work History

Security Officer

Allied Universal Security
Queens, NY
05.2020 - Current
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored premises to ensure safety and security of personnel and property.
  • Prepared detailed incident reports documenting security breaches and responses.

Passenger Service Agent

ASIG, Aircraft Service International Group
Queens, NY
05.2013 - 05.2020
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated passenger check-in processes to enhance efficiency and streamline operations.
  • Assisted in managing baggage handling and tracking systems for accurate delivery.
  • Trained new staff on operational procedures and safety protocols to ensure compliance.

Education

High School Diploma -

M M College
India Punjab
03.1997

Skills

  • CCTV surveillance
  • CCTV monitoring
  • Surveillance techniques
  • Security license
  • General security
  • Incident documentation
  • Report writing
  • Detail-oriented

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Security Officer

Allied Universal Security
05.2020 - Current

Passenger Service Agent

ASIG, Aircraft Service International Group
05.2013 - 05.2020

High School Diploma -

M M College

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