Jatnael Fuentes
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Spanish and English.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tow Truck Driver/Helper
Rosario Towing
11.2023 - 01.2024
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
Home Renovator
Fuentes Home Improvements
08.2018 - Current
- Enhanced property values by executing high-quality renovation projects tailored to client preferences.
- Improved client satisfaction by consistently delivering on-time and within-budget home renovations.
- Meticulously documented project progress, maintaining clear communication with clients throughout each phase of the renovation process.
- Ensured a smooth transition between pre-renovation condition and post-renovation upgrade by effectively managing the demolition process, debris removal and proper disposal.
- Continuously expanded industry knowledge through ongoing professional development, staying current with trends in home renovation design and technology.
Supervisor
Apex Grinding
08.2022 - 10.2023
- Enhanced team performance by providing regular coaching, feedback, and training to employees on best practices in manufacturing operations.
- Streamlined production workflows for increased throughput and reduced lead times with a focus on continuous improvement initiatives.
- Ensured product quality by closely monitoring production processes, conducting regular inspections, and addressing any issues promptly.
- Developed strong relationships with suppliers to negotiate favorable pricing on raw materials without compromising quality or delivery timelines.
Landscaper/Tree Worker
Fuentes Lawn Care
05.2021 - 08.2022
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Reduced safety risks with timely removal of hazardous trees and limbs.
- Enhanced tree health by performing proper pruning and trimming techniques.
Auto Technician
Firestone Auto Care
03.2020 - 05.2021
- Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Reduced client complaints by providing timely and accurate services for various automobile issues.
- Maintained a safe work environment by adhering to company safety protocols and industry standards.
- Collaborated with team members to diagnose complex vehicle issues and develop effective solutions.
- Minimized customer wait times by completing maintenance tasks in a timely manner without compromising quality.
- Streamlined workflow processes by organizing tools and equipment for easy accessibility during repairs.
Manager
Burger King
01.2017 - 03.2020
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Increased sales through effective promotion of daily specials and upselling menu items to customers.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Deltona High School
Deltona, FL06.2016
Skills
- Drywall Installation
- Landscaping Knowledge
- Tool Proficiency
- Tile Installation
- Time Management
- Team Coordination
- Painting Techniques
- Customer Service
- Diagnostic Expertise
- Vehicle Maintenance and Repair
- Vehicle Operation
- Machine Operation
Certification
- CST - Certified Service Technician
- Certified Forklift Operator
- Servsafe Food Handler Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tow Truck Driver/Helper
Rosario Towing
11.2023 - 01.2024
Supervisor
Apex Grinding
08.2022 - 10.2023
Landscaper/Tree Worker
Fuentes Lawn Care
05.2021 - 08.2022
Auto Technician
Firestone Auto Care
03.2020 - 05.2021
Home Renovator
Fuentes Home Improvements
08.2018 - Current
Manager
Burger King
01.2017 - 03.2020
High School Diploma -
Deltona High School