Michael Serrano
Port Saint Lucie,FL
Summary
Results-driven Maintenance Technician with expertise in building maintenance, carpentry, and electrical systems. Proven ability to enhance operational efficiency through strategic equipment upgrades. Leadership and teamwork abilities promote a collaborative work environment while facilitating rapid skill acquisition and effective independent work.
Overview
9
9
years of professional experience
Work History
Tow Truck Operator
All Hooked Up Towing
Port Saint Lucie, Florida
06.2025 - 03.2026
- Operated tow truck to transport vehicles safely to designated locations.
- Completed vehicle recoveries for private tows and involuntary retrievals in collaboration with businesses and police departments.
- Guided customers during vehicle recovery, ensuring understanding and compliance with towing procedures.
- Assessed vehicles to identify towing requirements and ensure adherence to safety protocols.
- Loaded vehicles onto flatbeds or dollies, adhering to safety procedures to prevent damage.
- Recorded details of towing jobs and vehicle conditions to support operational transparency.
- Ensured regular inspection and servicing of equipment for optimal performance.
- Performed daily pre-trip inspections of the tow truck according to established guidelines.
Maintenance Technician
Westglen Village Apartments
Ft. Pierce, Florida
10.2024 - 03.2025
- Performed repairs on plumbing, electrical, and HVAC systems to minimize downtime.
- Cleared clogged drains and replaced faulty valves, faucets, and fixtures to maintain functionality.
- Conducted routine inspections of building systems and equipment to ensure operational efficiency.
- Responded promptly to maintenance requests, contributing to high resident satisfaction rates.
- Maintained accurate inventory of tools and supplies, supporting efficient maintenance operations.
- Assisted in preparing apartments for new tenants through renovations and repairs.
- Documented maintenance activities and reported issues to property management, ensuring timely oversight and action.
- Operated hand and power tools effectively to complete various repair tasks.
Maintenance Supervisor
The Arc Of St. Lucie
Ft. Pierce, Florida
01.2018 - 05.2024
- Coordinated property maintenance schedules to ensure timely repairs and optimize workflow.
- Oversaw preventative maintenance programs and energy management inspections thoroughly.
- Supervised daily maintenance activities in residential facilities for individuals with disabilities.
- Conducted regular inspections to ensure compliance with regulations and uphold property standards.
- Inspected buildings to identify maintenance needs and prioritize necessary repairs.
- Handled resident complaints and expedited maintenance requests to achieve prompt resolutions.
- Managed tenant communications and addressed concerns to foster resident satisfaction.
- Managed inventory of maintenance supplies for streamlined operations.
Maintenance Technician
Styles Property Management
Port Saint Lucie, USA
11.2016 - 02.2018
- Collaborated with maintenance supervisors, planners, and engineers to uphold plant maintenance standards.
- Executed maintenance tasks across plumbing, drywall, and electrical systems to maintain operational functionality.
- Performed daily rounds, logged equipment readings, and generated repair requests to support efficient operations.
- Worked with conveyor, HVAC, electrical systems, forklifts, and work-assist vehicles.
- Performed painting, masonry, plumbing, drywall, carpentry, and general repairs.
- Assisted with SOP and job plan development.
- Ensured safety compliance for self and coworkers.
Education
High School Diploma -
Port Saint Lucie High School
Port Saint Lucie01-2009
Skills
- Towing procedures
- Customer service and relations
- Vehicle maintenance
- Accident scene management
- Problem solving
- Effective communication
- Organizational skills
- Time management
- Team leadership
- Maintenance scheduling
- Equipment maintenance
- Preventive maintenance
- Power and hand tool operation
- Mechanical tools usage
- Electrical systems repair
- HVAC maintenance
- Plumbing and repairs
- Drywall installation
- Painting techniques
- Grounds maintenance
- Equipment installation and setup
- Lighting systems installation
- Work order management
- Inventory management
- Maintenance recordkeeping
- Cost control
- Computer proficiency
- Journeyman trades expertise
- Vehicle maintenance
Additional Information
Excellent organizational skills, Strong customer relations skills, Computer proficiency, Experience in resident-based kitchens, Maintains clean and efficient work areas
Languages
Spanish
Full Professional
Timeline
Tow Truck Operator
All Hooked Up Towing
06.2025 - 03.2026
Maintenance Technician
Westglen Village Apartments
10.2024 - 03.2025
Maintenance Supervisor
The Arc Of St. Lucie
01.2018 - 05.2024
Maintenance Technician
Styles Property Management
11.2016 - 02.2018
High School Diploma -
Port Saint Lucie High School