Jaton Johnson
Zachary,LA
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
11
11
years of professional experience
Work History
Travel Agent
InteleTravel
Delray Beach, Florida
02.2022 - Current
- Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
- Conducted research on new destinations and attractions which may be attractive to potential travelers.
- Created marketing materials showcasing vacation packages available for sale through the agency.
- Suggested additional services such as car rentals or activities that would enhance a customer's trip.
- Ensured all reservations were accurately documented in agency's system prior to client departure date.
- Processed payments from clients via cash or credit cards.
- Developed relationships with suppliers including airlines, hotels, cruise lines, tour operators to secure discounted rates for customers.
- Organized flights, insurance, and accommodations for travelers according to their preferences.
- Explained benefits of purchasing travel insurance with clients.
Dance Instructor
Self-employeed
Saint Francisville, LA
01.2015 - Current
- Planned special events such as recitals or competitions to showcase student work.
- Regularly reviewed music selections for upcoming classes or performances.
- Demonstrated proper technique while teaching new movements or steps.
- Taught a variety of techniques including stretching, leaps, turns and jumps.
- Developed and implemented dance classes for students of all ages, levels and abilities.
- Selected appropriate music for classes based on genre, speed and skill level required.
- Maintained accurate records of attendance, payments received and lesson plans used for each class session.
- Assisted in designing costumes for performances according to the theme or story line chosen.
- Communicated regularly with parents regarding student progress and any issues that arise during class time.
- Created a safe environment where students can learn without fear of criticism or judgment.
- Created choreography routines for soloists and groups based on specific themes or stories.
Manager
Sonny's Pizza
Saint Francisville, Louisiana
09.2013 - Current
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enhanced customer satisfaction through the development of a customer service excellence program.
Education
High School Diploma -
West Feliciana High School
Saint Francisville, LA05-2012
Some College (No Degree) - Business Management
Southern University And A & M College
Baton Rouge, LASkills
- Hotel Accommodations
- Travel Arrangements
- International reservations
- Executive Travel
Timeline
Travel Agent
InteleTravel
02.2022 - Current
Dance Instructor
Self-employeed
01.2015 - Current
Manager
Sonny's Pizza
09.2013 - Current
High School Diploma -
West Feliciana High School
Some College (No Degree) - Business Management
Southern University And A & M College