Summary
Work History
Education
Skills
Timeline
Generic

Javan Birdwell

Lakeland,FL

Summary

Versatile and detail-oriented Front of House Supervisor with over 8 years of experience with a strong background in administrative support, customer service, and hands-on technical roles. Proven ability to streamline operations, manage payroll systems, and improve efficiency across both office and field environments. Adept at balancing multiple responsibilities, from overseeing business logistics and handling invoices to providing top-tier service while overseeing and training of personnel in high-paced hospitality settings.

Work History

Front of House Supervisor | November 2024- Present

Black & Brew Coffee House & Bistro
Lakeland, FL
  • Supervise and assist with front-of-house activities by preparing and serving a wide variety of beverages to maintain optimal service excellence and consistency
  • Maintain an inviting, clean, aesthetically pleasing cafe environment for customers to enjoy
  • Streamline service flow during peak hours by closely overseeing dining room flow and helping where necessary.
  • Stay informed on specialty coffee trends and share product knowledge with customers to enhance their experience and promote sales

Site Inspector | January 2024- Present

Export Wood Packaging Inspection Service
Lakeland, FL
  • Inspect wood packaging sites for conformance within US shipping standards and service guidelines.
  • Record and distribute inspection findings using company forms and field reports.
  • Document violations and issue documentation to facilities.

Office Manager | January 2022-May 2026

Birdwell Electric Inc
Lakeland, FL
  • Implementation of new aspects into company website and payment processing systems
  • Process invoices, purchase orders and other documents in a streamlined manner
  • Regular coordination with accountants for year-end tax documents and reporting

Licensed Insurance Agent | August 2020- May 2021

GEICO
Lakeland, FL
  • Customize insurance programs to suit individual customers,often covering a variety of risks
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans
  • Calculate premiums and establish payment methods.

Electrical Apprentice | November 2016-August 2020

Birdwell Electric
Lakeland, FL
  • Transport tools, materials, equipment, and supplies to work site by hand, or heavy, motorized truck.
  • Disassemble defective electrical equipment, replace defective or worn parts, and reassemble equipment.
  • Follow blueprints to determine the location of wiring or equipment and to ensure conformance to building and safety codes.

Education

High School Diploma -

Penn Foster

Skills

  • Driver's License
  • Food Handler Certification (ServSafe),
  • Microsoft Office Proficiency
  • Photoshop & Video Editing Proficiency
  • Quickbooks Online
  • Personnel Training & Management

Timeline

Front of House Supervisor | November 2024- Present

Black & Brew Coffee House & Bistro

Site Inspector | January 2024- Present

Export Wood Packaging Inspection Service

Office Manager | January 2022-May 2026

Birdwell Electric Inc

Licensed Insurance Agent | August 2020- May 2021

GEICO

Electrical Apprentice | November 2016-August 2020

Birdwell Electric

High School Diploma -

Penn Foster

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Javan Birdwell