Proven backroom associate at Sam's Club and ramp agent at DGS Delta Global Services, adept in stock organization and customer service. Demonstrated ability to enhance team collaboration and efficiency, significantly improving product distribution processes. Skilled in utilizing critical thinking for problem-solving, ensuring operational excellence and safety compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Backroom Associate
Sams Club
12.2020 - Current
Developed and maintained successful working relationships with colleagues.
Assisted with merchandise stocking and replenishment in backroom and on sales floor.
Verified safe and secure storage of merchandise and supplies.
Followed proper procedures for item receipt, storage and inventory control.
Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
Assisted customers with transporting large merchandise to waiting vehicles.
Maintained orderly stockroom for ease of retrieval.
Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
Supported loss prevention efforts by adhering to strict security protocols during all backroom operations.
Received incoming merchandise and stored in correct stock locations.
Maintained a clean and safe work environment, complying with all company policies, procedures, and safety regulations.
Aided in meeting delivery deadlines with timely processing of inbound shipments, ensuring minimal delays in product distribution.
Ramp Agent
DGS Delta Global Services
01.2019 - 11.2020
Tracked flight schedules to promote on-time landings and avoid loading delays.
Coordinated ground crew activities to complete objectives on schedule.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Guided aircraft into and out of parking positions using hand signals.
Connected electrical power unit and hoses to aircraft.
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Stocked aircraft cabins with necessary equipment and supplies.
Operated ground support equipment with precision, minimizing wear and tear through proper handling.
Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.