I just love being a part of anything that involves greatness, professionalism, and growth.
I take pride and being a part of a good culture and adding to the great culture that's already established. I love to see where things come in down the road I built opportunity character in wisdom.
Overview
4
4
years of professional experience
Work History
Authorized Dealer
Vivint
08.2023 - Current
Assisted in resolving customer disputes diplomatically while maintaining a positive company image in the process.
Exceeded sales targets through effective communication and persuasive selling techniques.
Negotiated contracts with suppliers, securing favorable terms for pricing and delivery schedules.
Streamlined inventory management processes for better organization and reduced waste of materials.
Boosted customer satisfaction by providing exceptional product knowledge and personalized service to clients.
Package Handler
FedEx
01.2021 - 11.2024
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Assembled, sealed, and loaded packages into correct trucks.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Removed jams and unblocked conveyor system to maintain flow of goods.
Department Supervisor
Conns Home Plus Warehouse
02.2021 - 07.2023
Trained new employees on overall company and department-specific policies and procedures.
Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
Built and designed large displays weekly to promote specific products.
Assigned tasks and established work schedules to staff to cover operational needs.
Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Lead Sales Associate
Wawa
01.2021 - 05.2023
Handled cash register operations and customer transactions to process payments.
Resolved customer issues promptly, ensuring satisfaction and loyalty.
Processed and stocked merchandise in accordance with store standards.
Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Performed inventory control procedures to manage stock.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Trained, coached, and mentored new sales associates for maximum performance.
Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
Managed inventory effectively, minimizing stock-outs and overstock situations.
Customer Care Professional, Advanced Billing Department, Inbound Revenue Specialist at VivintCustomer Care Professional, Advanced Billing Department, Inbound Revenue Specialist at Vivint