William Butler
Goldsboro,NC
Summary
Dedicated sales representative recognized for exceptional customer service and upselling techniques. Successfully managed customer inquiries and resolved conflicts, contributing to repeat business and enhanced customer loyalty.
Experienced with dealer management, ensuring smooth operations and client satisfaction. Utilizes negotiation skills to build and maintain strong relationships. Track record of effective communication and problem-solving abilities.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
26
26
years of professional experience
Work History
AT&T Authorized Dealer (Partner As A 3rd Party)
RS&I Dealer
Connecticut
02.2026 - Current
- Assisted customers with product selection and service inquiries to enhance satisfaction.
- Processed sales transactions efficiently using point-of-sale systems.
- Developed product knowledge through ongoing training to improve customer interactions.
- Supported promotional events by setting up displays and engaging with potential customers.
- Greeted customers and provided outstanding customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
WB Accessories LLC Owner/Manager of Business Development and Sales
WB Accessories LLC
Connecticut/ E-Commerce Online
10.2023 - Current
- Developed and implemented marketing strategies to enhance brand visibility and drive sales growth.
- Managed inventory levels, ensuring optimal stock availability for customer demand.
- Established relationships with suppliers to negotiate favorable terms and improve product offerings.
- Oversaw all financial operations, including budgeting, forecasting, and expense management.
- Analyzed market trends to identify new business opportunities and refine product lines.
- Streamlined order fulfillment process to enhance efficiency and reduce lead times.
- Coordinated promotional events to increase customer engagement and boost sales performance.
- Managed day-to-day business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Boost Mobile (independent Wireless Consultant)
Dish Network Corp
Connecticut
10.2025 - 03.2026
- Assisted customers in selecting wireless plans tailored to individual needs.
- Conducted product demonstrations to enhance customer understanding of wireless technology.
- Utilized CRM software to track customer interactions and follow-ups effectively.
- Collaborated with team members to troubleshoot and resolve customer issues promptly.
- Provided feedback on service delivery processes to improve overall customer satisfaction.
- Engaged in continuous learning about new products and industry trends for informed recommendations.
- Supported promotional events by setting up displays and engaging with potential customers.
- Resolved billing inquiries and account discrepancies, ensuring accurate information was provided to clients.
- Assisted customers in selecting the best wireless plans, devices, and accessories to meet their unique needs.
- Worked closely with other departments such as finance, logistics, and after-sales support teams to ensure smooth end-to-end customer experiences.
Mavis Tires - Sales Representatives/Closer
Mavis Tires
New York
06.2023 - 02.2024
- Developed strong customer relationships through effective communication and personalized service.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Conducted product demonstrations, enhancing customer understanding and driving sales conversion rates.
- Collaborated with team members to implement promotional strategies that increased foot traffic.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business opportunities.
- Participated in regular team meetings to discuss performance metrics and share best practices for improvement.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
DPW Sanitation Worker/Class B CDL Truck Driver
City of White Plains DPW
White Plains, NY
03.2000 - 06.2017
- Operated sanitation vehicles to collect waste efficiently and safely.
- Maintained cleanliness of public spaces through regular inspections and debris removal.
- Collaborated with team members to streamline waste collection processes.
- Educated community members on proper waste disposal and recycling practices.
- Implemented safety protocols to minimize hazards during sanitation operations.
- Trained new staff on equipment handling and sanitation procedures.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Streamlined cleaning processes through the efficient use of equipment such as pressure washers, vacuum trucks, and brooms.
- Prepared cleaning solutions and equipment in accordance with health and safety standards.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Ensured public safety by removing hazardous materials and reporting potentially dangerous situations to supervisors.
- Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
- Completed daily logs detailing sanitation activities performed, issues encountered, or feedback received from the public.
Education
No Degree - Communications
Westchester Community College
Valhalla, NYHigh School Diploma -
Woodlands High School
Hartsdale, NY06.1998
Culinary Arts - Culinary Arts
Southern Westchester Boces
Valhalla, NY06.1998
Skills
- Customer relations
- Upselling strategies
- Salesforce
- Marketing
- Brand promotion
- Advertising
- Cross-selling techniques
- Sales contracts
- Customer assistance
- Customer follow-up
- Data entry
- Conflict resolution
Timeline
AT&T Authorized Dealer (Partner As A 3rd Party)
RS&I Dealer
02.2026 - Current
Boost Mobile (independent Wireless Consultant)
Dish Network Corp
10.2025 - 03.2026
WB Accessories LLC Owner/Manager of Business Development and Sales
WB Accessories LLC
10.2023 - Current
Mavis Tires - Sales Representatives/Closer
Mavis Tires
06.2023 - 02.2024
DPW Sanitation Worker/Class B CDL Truck Driver
City of White Plains DPW
03.2000 - 06.2017
No Degree - Communications
Westchester Community College
High School Diploma -
Woodlands High School
Culinary Arts - Culinary Arts
Southern Westchester Boces