Dynamic and reliable professional with a strong work ethic, experienced at 443 Greenwich as a Service Valet. Expert in vehicle handling and customer service, adept at problem-solving and enhancing guest experiences. Proven ability to maintain organization and safety in fast-paced environments while training new staff and ensuring operational excellence. I’m a team player, and can handle both face and slow paced environments. I believe some people have hidden skills and need opportunities to showcase them. On my free time I love hiking, being adventurous and traveling.
Overview
2026
2026
years of professional experience
Work History
Service Valet / Concierge
443 Greenwich.
Greenwich, NY
09.2021 - 02.2026
Parked and retrieved vehicles efficiently, ensuring excellent customer service.
Logged 50+ incoming mail daily, as well as ensuring outgoing mail went out
Answered incoming phone calls for various needs
Provided assistance to guests with luggage and other needs, enhancing overall experience.
Maintained cleanliness and organization of valet area, promoting safety and accessibility.
Communicated effectively with team members to coordinate vehicle flow during peak periods.
Managed keys securely, preventing loss or mix-ups among guest vehicles.
Assisted in training new staff on operational procedures and customer service standards.
Adapted quickly to changing demands in a fast-paced environment, ensuring smooth operations.
Resolved potential conflicts or issues by employing effective problem-solving techniques and leveraging strong interpersonal skills when interacting with guests.
Helped guests unload and load luggage.
Drove varied vehicles, including luxury and sports models, safely and legally.
Maintained high level of professionalism and discretion when dealing with guests.
Removed safety hazards, soiled items, and trash from customer areas.
Building Porter
Catherine Sheridan Houses
31-41 23rd St Astoria, NY 11106 United States
2015 - 08.2021
Assisted the elderly
Did routine check ups
Maintained cleanliness and order in common areas, ensuring a welcoming environment for residents.
Experience with buffing floors, stripping floors, waxing floors
Managed the compactors and trash days
Apartment clean out after elderly passes away
Assisted with waste management and recycling efforts, promoting sustainability within the community.
Conducted routine inspections of building facilities to identify maintenance needs and report issues promptly.
Collaborated with maintenance staff to facilitate timely repairs and upkeep of building infrastructure.
Supported event setups in communal spaces, enhancing resident engagement through organized activities.
Trained new staff on operational procedures and best practices for maintaining property standards.
Cleaned and organized building areas as required.
Completed sweeping, mopping, and window-cleaning.
Implemented preventative measures for pest control through regular inspection of units, common areas, and exteriors.
Streamlined waste management process by timely collection, sorting, and disposal of trash and recycling materials.
Used organic-based chemicals to disinfect floors, counters and furniture.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Used power scrubbing and waxing machines to scrub and polish floors.
Responded immediately to calls from personnel to clean up spills and wet floors.
Maintained floor cleaning and waxing equipment.
Maintained optimal supply levels to meet daily and special cleaning needs.
Cleaned walls and ceilings with special reach tools following regular schedule.
Resolved guest inquiries punctually and politely for professional customer service.
Maintained building exteriors for professional, clean presentation standards.
Greeted guests with warmth and professionalism for friendly,
Adhered to company safety regulations and OSHA requirements.
Assisted with move-ins and move-outs, coordinating with tenants to minimize disruption and maintain property condition.
Education
High School Diploma - Electrical Engineering
Thomas Edison Technical And Vocational High School
Jamaica, NY
Skills
Strong work ethic
Vehicle handling expertise
Reliability and punctuality
Can use computer (Building link, Microsoft)
Customer service
Problem-solving
Friendly and outgoing
Attention to detail
Valid Driver's license
Timeline
Service Valet / Concierge
443 Greenwich.
09.2021 - 02.2026
Building Porter
Catherine Sheridan Houses
2015 - 08.2021
High School Diploma - Electrical Engineering
Thomas Edison Technical And Vocational High School