Sebastian Rodriguez
Santa Rosa,CA
Summary
Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim, and protect customer greenery and produce attractive, long-lasting displays. I am also a College student attending Santa Rosa Junior College pursuing an associate degree with the intent to transfer to a University for a Bachelor's degree.
Overview
4
4
years of professional experience
Work History
Guest Service Agent/Service Valet
Montage Healdsburg
11.2023 - Current
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Enhanced guest satisfaction by addressing concerns and providing prompt resolutions.
- Greeted guests upon arrival and offered assistance.
- Recommended hotel services or amenities that guests may find useful.
- Improved guest experience scores by consistently delivering exceptional service through active listening skills.
- Park guest's vehicles
- Drive guests to destinations
Landscaper
RR Landscaping
01.2020 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain a uniform appearance.
- Constructed hardscape elements like patios, walkways, and retaining walls for
- Installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication
- Cultivated and replanted trees and plants to maintain landscaping areas.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
- Trained team members on best practices in landscaping techniques ensuring consistent quality across all projects.
- Installed lights, sprinklers, and other outdoor features based on requirements.
- Contributed to business growth by continuously seeking opportunities for expansion and improvement in landscaping services offered.
- Applied proper pest management techniques for maintaining healthy landscapes without compromising environmental safety.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Cut trees and shrubs to shape and maintain the landscape.
- Installed stonework according to landscape design plan and client specifications.
- Installed irrigation meters
- Hauled trailers
Education
Associate of Science - Business Administration
Santa Rosa Junior College
Santa Rosa, CA08.2025
High School Diploma -
Healdsburg High School
Healdsburg, CA06.2022
Skills
- Strong Work Ethic
- Flexible and Adaptable
- Irrigation Installation
- Spanish Fluency
- Customer Service
- Landscape maintenance
- Team Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Guest Service Agent/Service Valet
Montage Healdsburg
11.2023 - Current
Landscaper
RR Landscaping
01.2020 - Current
Associate of Science - Business Administration
Santa Rosa Junior College
High School Diploma -
Healdsburg High School
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