Javen Jackson
Atlanta,GA
Summary
Top tier team player and efficient problem-solver, I leveraged customer service and retail sales skills at all my employers to exceed monthly sales targets consistently. My leadership and teamwork abilities contributed to a positive and productive work environment, driving success and fostering customer loyalty. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service & Delivery position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Visual Inspector
TOTO USA Inc.
Morrow, GA
08.2024 - Current
- Maintained accurate records of inspected items, tracking defect trends and contributing to ongoing process improvements.
- Assisted in the development of comprehensive training materials for new hires, improving their understanding of visual inspection techniques and protocols.
- Streamlined inspection procedures, implementing best practices for increased efficiency and accuracy in visual assessments.
- Participated in ongoing professional development opportunities, staying current with industry trends and best practices for visual inspection processes.
Retail Sales Associate
Finish Line
Morrow, GA
06.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Crew Member
Burger King
Jonesboro, GA
01.2024 - 02.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
Bakery Assistant
Final Kourse Bakery
Stockbridge, GA
11.2019 - 08.2022
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Operated commercial kitchen equipment and tools.
Ice Cream Maker
Bruster's Real Ice Cream
Jonesboro, GA
05.2022 - 07.2022
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Offered samples of new ice cream flavors to customers.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
Education
High School Diploma -
Forest Park High School
Forest Park, GA05.2024
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Time Management
- Cash Handling
- Store Opening and Closing
- Product Knowledge
- Store maintenance
- Transaction Processing
- Display Setup
- Order Processing
- Cleaning
- Effective communication skills
- Safety awareness
- Safe Food Handling
- Flexible Schedule
- Drive-Thru Operations
- Leadership Qualities
- Heavy Lifting
- Valid Class C Driver's License
- Influencing skills
- Inventory Counts
- Team Player
- Packaging
- Sorting and Stacking
- Label and Boxing
- Attention to Detail
- Material Handling
- Merchandise Receiving and Handling
- Inspection reporting
- Surface inspection
- Coating inspection
- Defect identification
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Warehouse safety
- Attention to detail
- Problem-solving
Timeline
Visual Inspector
TOTO USA Inc.
08.2024 - Current
Crew Member
Burger King
01.2024 - 02.2024
Retail Sales Associate
Finish Line
06.2023 - Current
Ice Cream Maker
Bruster's Real Ice Cream
05.2022 - 07.2022
Bakery Assistant
Final Kourse Bakery
11.2019 - 08.2022
High School Diploma -
Forest Park High School