Summary
Overview
Work History
Education
Skills
Timeline
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Zaila Roldan

Wimauma,Florida

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Visual Inspector

Siemens Energy
Gibsonton, FL
06.2024 - Current
  • Utilized various hand tools such as microscopes, magnifying glasses, and gauges during inspection processes.
  • Collaborated with engineering staff on design modifications required for improved product quality.
  • Monitored production processes for quality assurance purposes.
  • Reported defective parts to supervisor for review and corrective action.
  • Inspected products for defects, quality, and accuracy of product specifications.
  • Assisted in training new inspectors on proper inspection techniques and procedures.
  • Ensured that all inspection criteria were met before releasing product to next stage of production.

Power Design
Palmetto, FL
12.2022 - 06.2023
  • Used hand and power tools to perform operational and routine tasks.
  • Diligently maintained safety and quality standards.
  • Assisted assessment of finalized product development to maintain QC standards.

Online Grocery Associate

Walmart
Riverview, FL
02.2021 - 11.2022
  • Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
  • On my free time stocked, cleaned and organized the dispense room.
  • Took on a role like a team lead and went over was expected of me.

Stower

Amazon
Ruskin, FL
07.2019 - 01.2021
  • Used handheld scanner to sort products onto appropriate shelves daily.
  • Inspected incoming material before scanning it and separated defective items with [Number]% accuracy.
  • Continuously pulled items weighing up to [Number] pounds off carts and placed on correct shelves.

Customer Service Representative

Winn Dixie Supermarket
Sun City Center, FL
07.2018 - 10.2020
  • Educated customers on special pricing opportunities and company offerings.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Developed strong customer relationships to encourage repeat business.

Education

High School Diploma -

East Bay High School
Gibsonton, FL
05.2019

Skills

  • Customer Service
  • Upbeat and Outgoing Attitude
  • Online Order Processing
  • Relationship Building
  • Prioritizing Orders
  • Heavy Lifting
  • Supervision & Leadership
  • Organizational Skills
  • People Skills

Timeline

Visual Inspector

Siemens Energy
06.2024 - Current

Power Design
12.2022 - 06.2023

Online Grocery Associate

Walmart
02.2021 - 11.2022

Stower

Amazon
07.2019 - 01.2021

Customer Service Representative

Winn Dixie Supermarket
07.2018 - 10.2020

High School Diploma -

East Bay High School

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Zaila Roldan