Ja'Veon Lee
Dallas,TX
Summary
Dynamic sales professional with a proven track record at H&M Clothing, excelling in client satisfaction and upselling techniques. Recognized for strong problem-solving abilities and organizational leadership, I effectively trained teams and maintained operational excellence, ensuring a positive shopping experience while enhancing store presentation and inventory accuracy.
Overview
4
4
years of professional experience
Work History
Sales Representative
H&M Clothing
09.2024 - 01.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Assisted customers with product selection, sizing, and styling to enhance their shopping experience—developed strong customer service and interpersonal communication skills.
- Maintained store presentation by organizing merchandise, restocking shelves, and upholding visual standards—gained attention to detail and retail display techniques.
- Operated POS systems to process transactions, returns, and exchanges efficiently—built accuracy in cash handling and learned point-of-sale procedures.
Receiving Team
Rulewave Logistics
07.2024 - 01.2025
- Received and verified incoming shipments against purchase orders, ensuring accuracy and completeness developing strong attention to detail.
- Inspected goods for damage or discrepancies and reported issues promptly—enhanced problem-solving and communication skills.
- Labeled and documented all incoming inventory accurately—gained experience in proper documentation and organizational systems.
- Collaborated with warehouse staff to store and organize products efficiently building effective teamwork and coordination abilities.
- Maintained inventory accuracy through regular counts and updates improves skills in inventory management and control.
- Operated warehouse equipment safely and followed company procedures—strengthened safety awareness and operational discipline.
Team Lead
Chic-fli-a
12.2020 - 10.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Bachelors of Business Management - Business Management
Grand Canyon University
Phoenix, AZ12-2025
Skills
- Microsoft proficient
- Organizational leadership
- Strategic visioning
- Problem-solving
Timeline
Sales Representative
H&M Clothing
09.2024 - 01.2025
Receiving Team
Rulewave Logistics
07.2024 - 01.2025
Team Lead
Chic-fli-a
12.2020 - 10.2021
Bachelors of Business Management - Business Management
Grand Canyon University
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