Chris Lough
Justin,TX
Summary
Performance-driven individual with stellar record of accomplishment in connecting with customers and driving to bring in new lines of business. Proactive, well-organized sales and service leader,with a strong work ethic and effective communication skills. Eager to contribute to a dynamic team and organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Vacuum Sales and Service Representative
Heritage-Crystal Clean
Dallas, TX
08.2022 - Current
- Responded promptly to customer inquiries via telephone or email.
- Followed all applicable laws and regulations pertaining to the safe operation of commercial motor vehicles.
- Worked well with dispatchers to communicate route and schedule changes.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Attended weekly team meetings to review performance goals and objectives.
- Sold various products and services by educating customers on our lines of business.
Insurance Agent
American National Insurance Company
Denton, TX
11.2021 - 07.2022
- Maintained accurate records of all insurance transactions using computer software systems.
- Scheduled meetings with prospective clients to discuss available products and services.
- Assessed customer risk levels and recommended appropriate coverage options.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Educated customers on the importance of maintaining adequate insurance coverage.
Inspection Coordinator and Claims Adjuster
Amynta
Bedford, TX
02.2019 - 11.2021
- Conducted regular audits of inspection processes to ensure adherence to standards.
- Tracked progress of all inspected items using an automated system.
- Evaluated current methods used by inspectors for accuracy and consistency.
- Delegated work to team members and checked for completion in compliance with company guidelines and customer needs.
Education
High School Diploma -
Fossil Ridge High School
Keller, TX05-2015
Associate of Arts -
Tarrant County College District
Fort Worth, TXSkills
- Customer Service
- Customer Retention
- Territory Sales
- Great Follow Up Skills
- Competitor Research
- Customer Needs Assessment
- Relationship Building
- Upselling and Cross Selling
- Microsoft Proficient
- Leadership
- Communication
- Problem Solving
- Attention to Detail
- Organization
Languages
English
Professional
Certification
- Class B Commercial Drivers License with Tanker and Air Brake endorsments
Timeline
Vacuum Sales and Service Representative
Heritage-Crystal Clean
08.2022 - Current
Insurance Agent
American National Insurance Company
11.2021 - 07.2022
Inspection Coordinator and Claims Adjuster
Amynta
02.2019 - 11.2021
High School Diploma -
Fossil Ridge High School
Associate of Arts -
Tarrant County College District
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