Josh Wirtz
Normal,IL
Summary
Dynamic sales professional with a proven track record at Crystal-Clean, excelling in performance tracking and network development. Achieved top sales numbers while enhancing customer retention through exceptional service. Skilled in cold calling and fostering relationships, I drive results and promote operational efficiency to exceed goals.
Overview
20
20
years of professional experience
Work History
Vacuum Sales and Service Representative
Crystal-Clean
06.2007 - Current
- Drove branch revenue totals by bringing in top sales numbers.
- Recommended, performed professional advice on service that could benefit the customer and build business for my company.
- Bolstered customer retention by creating and offering great service/knowledge of the customers needs and inspiring interest in new product lines.
- Maintained up-to-date knowledge of product and lines of business.
- Delivered prompt service to prioritize customer needs.
Sales and Service Representative
Crystal Clean
04.2016 - 06.2017
- Exhibited high energy and professionalism when dealing with clients.
- Delivered great customer service and built up a route to a top 15 route in the region.
- Increased efficiency and team productivity by promoting operational best practices.
- Practiced safe habits/procedures on job sites and on the road.
Sanitation Supervisor
Illinois State University
05.2015 - 04.2017
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Led training in sanitation and cleaning practices.
- Stored chemicals in compliance with university regulations.
- Supervised and directed daily work of team of 20-30 sanitation personnel.
- Managed staff scheduling, training and supervision.
Manager
Logan's Roadhouse
06.2006 - 05.2016
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
Heartland Community College
Normal, Illinois, ILSkills
- Performance tracking
- Cold calling
- Goal oriented
- Network development
Timeline
Sales and Service Representative
Crystal Clean
04.2016 - 06.2017
Sanitation Supervisor
Illinois State University
05.2015 - 04.2017
Vacuum Sales and Service Representative
Crystal-Clean
06.2007 - Current
Manager
Logan's Roadhouse
06.2006 - 05.2016
High School Diploma -
Heartland Community College