Jonathan Anderson
Haverhill,MA
Summary
Driven professional with a proven track record in revenue generation and customer retention, notably at Safety-Kleen. Excelled in creating sales opportunities and enhancing service standards. Skilled in relationship building and performance tracking, achieving exceptional results in fast-paced environments. Demonstrated ability to exceed goals through strategic planning and effective team leadership. Knowledgeable and dedicated customer service professional with extensive experience in the Environmental industry. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Vacuum Sales and Service Rep.
Safety-Kleen
02.2020 - Current
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Developed strong rapport with customers and created positive impression of business.
- Developed leads and sales opportunities and followed through with defined sales plan.
- Consistently achieved and exceeded monthly revenue goals.
Logistics Manager
Target
05.2014 - 02.2020
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Created and enforced detailed organization processes to increase quality and service standards.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Cross-trained and provided backup support for organizational leadership.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Education
Associate - Business Management
Northern Essex Community College
Haverhill, MASkills
- Goal-Oriented
- Performance Tracking
- Cold-calling
- Revenue Generation
- Customer Retention
- Relationship Building
Accomplishments
- Grew VSSR territory from $50,000 to $85,000 per month
- Chairman Award Runner-up 2023
Timeline
Vacuum Sales and Service Rep.
Safety-Kleen
02.2020 - Current
Logistics Manager
Target
05.2014 - 02.2020
Associate - Business Management
Northern Essex Community College
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