Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jonathan Anderson

Haverhill,MA

Summary

Driven professional with a proven track record in revenue generation and customer retention, notably at Safety-Kleen. Excelled in creating sales opportunities and enhancing service standards. Skilled in relationship building and performance tracking, achieving exceptional results in fast-paced environments. Demonstrated ability to exceed goals through strategic planning and effective team leadership. Knowledgeable and dedicated customer service professional with extensive experience in the Environmental industry. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

10
10
years of professional experience

Work History

Vacuum Sales and Service Rep.

Safety-Kleen
02.2020 - Current
  • Delivered prompt service to prioritize customer needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Developed strong rapport with customers and created positive impression of business.
  • Developed leads and sales opportunities and followed through with defined sales plan.
  • Consistently achieved and exceeded monthly revenue goals.

Logistics Manager

Target
05.2014 - 02.2020
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Cross-trained and provided backup support for organizational leadership.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.

Education

Associate - Business Management

Northern Essex Community College
Haverhill, MA

Skills

  • Goal-Oriented
  • Performance Tracking
  • Cold-calling
  • Revenue Generation
  • Customer Retention
  • Relationship Building

Accomplishments

  • Grew VSSR territory from $50,000 to $85,000 per month
  • Chairman Award Runner-up 2023

Timeline

Vacuum Sales and Service Rep.

Safety-Kleen
02.2020 - Current

Logistics Manager

Target
05.2014 - 02.2020

Associate - Business Management

Northern Essex Community College
Jonathan Anderson