Javi Pierre
South Richmond Hill,New York
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Provides professional and courteous customer service with high levels of integrity and accuracy.
Overview
2
2
years of professional experience
Work History
Teller Grade II
Republic Bank Guyana Ltd.
10.2022 - 09.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
Grade VII Clerk
GTM
12.2021 - 08.2022
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Education
High School Diploma -
Annandale Secondary School
Georgetown, Guyana10.2021
Skills
- Written and Spoken Communication
- Problem Solving
- Customer Relationship
- Cash Handling
- Drawer Balancing
- Complaint Resolution
References
Available upon request
Timeline
Teller Grade II
Republic Bank Guyana Ltd.
10.2022 - 09.2023
Grade VII Clerk
GTM
12.2021 - 08.2022
High School Diploma -
Annandale Secondary School
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