Javier Briceno
Weston,FL
Summary
Experienced goal-driven automotive sales management professional bringing 20+year career in sales and proven track record of strategic business growth. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Manager
Weston Nissan Volvo
Weston , FL
01.2021 - Current
- Established relationships with key clients, while maintaining existing 20+ years customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed and monitored data to identify trends in customer behavior and develop plans accordingly.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Sales Associate
Weston Nissan
Weston, FL
11.2004 - Current
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
Education
Associate of Arts -
Universidad Andres Bello
Venezuela07-1997
Skills
- Account Management
- Client Relationship Management
- Staff Management
- Rapport and relationship building
- Sales engagement techniques
- Performance Management
- Solution selling
- Exceptional multi-tasker
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Nissan Brand certified
CDK Global
Dealer Track
AutoAlert
V Auto
Dealer Socket
Affiliations
40% closing ratio - some of the highest in the industry.
Boosted Team productivity by 20%.
Improved customer retention by 30%.
Enhanced customer satisfaction scores 98.5/100
Successfully expanded the customer base by 10% leading to increased market penetration.
Accomplishments
- NISSAN AWARD OF EXCELLENCE - PLATINUM 16 YEARS CONSECUTIVE WINNER
- NISSAN NATIONAL TOP PERFORMER 3 YEARS CONSECUTIVE WINNER
- NISSAN SOUTHEAST DISTRICT TOP PERFORMER 3 YEARS CONSECUTIVE WINNER
References
References available upon request.
Timeline
Sales Manager
Weston Nissan Volvo
01.2021 - Current
Sales Associate
Weston Nissan
11.2004 - Current
Associate of Arts -
Universidad Andres Bello