Francisco Javier Buceta
Fort Myers,FL
Overview
33
33
years of professional experience
Work History
GROCERY STORE MANAGER
EROSKI
07.2020 - 04.2022
- Manage daily operations of grocery store to meet store goals
- Provide direction and guidance to grocery staffs in their assigned job duties
- Follow and enforce store policies, security measures and customer service standards
- Provide excellent customer services for sales growth
- Develop positive shopping experience and ensure customer satisfaction
- Evaluate performance of each staff and provide appropriate feedback
- Perform inventory control to avoid over stock and low stock
- Manage product storage and rotation activities to reduce spoilages and damages
- Ensure that grocery shelves are maintained clean and organized
- Ensure that shelves are loaded with fresh products all the times
- Ensure that all products are properly tagged and labeled
- Assist in recruiting and training staffs on assigned responsibilities
- Assign daily workload and schedules to staffs
- Setup product displays in store entrance and other sections according to merchandising standards
- Maintain the store clean, safe and appealing
- Develop process improvements to maximize sales and profitability
- Educate staffs about safety and sanitation procedures.
SALES OPERATIONS MANAGER
CONN’S HOME PLUS
03.2017 - 05.2020
- Store conditions inside and outside are well maintained
- Maintenance issues are executed on time
- Day to day operations is done properly and executed on time
- Verifying all merchandise is properly received
- Ensure all cycle ac- counts are done
- Validate Planograms
- Ensure all items are properly tagged
- Inventory control
- Customer Satisfaction:
- Ensure that all returned/exchanged products that are to be repaired or returned are properly marked and handled
- Treat every complaint as a priority
- Weekly review all work-schedules with the Store Manager
- Monthly prepared my work schedule and send it to my manager no later than the 15th of the month prior
- Treat everyone with respect and dignity
- Identified and continue to train my replacement
- Demonstrate the culture of the company by responding to needs with a sense of urgency
- Be aware of all issues in the store and with employees and ensure they are addressed.
CONSULTANT AND TRAINER
01.2011 - 01.2017
- Utilized advanced education on international marketing strategies and international commerce finance and risks to consult with and train others on marketing and financial skills.
COMMERCIAL MANAGER OF INTERNATIONAL BUSINESS
INDUSTRIAS HIDRAULICAS PARDO, HCS GROUP
01.2009 - 01.2011
- Designed departmental strategies; planned and implemented department marketing plans
- Establish short-, medium- and long-term objectives along with the board and General Manager
- Achieved sales goals through management, control, and supervision of the export team
- Responsible for the manufacturing of hospital equipment; monitored company’s daily activity
- Boosted profitability by developing ways to save money and cut costs
- Supervised strategic export customers and served as the management head.
GENERAL MANAGER
EUROLUBKE SA, ABSORBED BY HCS GROUP
01.2007 - 01.2009
- Ensured compliance with the parameters set forth in the compa- ny!s business plan
- Determined strategies, management responsibilities and company profitability to determine areas of improvement
- Developed and proposed exploitation plans to better align future developments in the company
- Established short-, medium- and long-term objectives to best meet the needs of the organization.
INTERNATIONAL BUSINESS MANAGER / ACCOUNT MANAGER
DEUTSCHE BANK S.A.E
01.1989 - 01.2007
- Reduced payment risk associated with international trade by progressing finance options geared towards both importers and exporters
- Boosted business by attracting new customers and portfolio companies with international profiles
- Liaised with clients offering appropriate products and developing tailor- made strategies
- Identified new commercial opportunities; promoted the bank full range of services and products available
- Established productive, professional relationships with regional contacts
- Ensured accounts were set up and administered effectively and efficiently
- Processed letters of credits and bank guarantees, dealt with client queries and fielded collections.
Education
Doctorate -
University of Deusto
Bachelor of Business Administration - undefined
University of Deusto
Master of Science - Marketing and International Trade
Lanbide
San Sebastián (Spain)12.2019
Skills
- Accomplished business professional with a strong business acumen and
- Extensive experience Working in a managerial and financial capacity
- Adept at leading and inspiring others to best meet the needs of the
- Organization while coming up with ways to save money and increase the
- Bottom line Exceptional communications skills help improve customer
- Service and encourage repeat customers
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Limited Working
Timeline
GROCERY STORE MANAGER
EROSKI
07.2020 - 04.2022
SALES OPERATIONS MANAGER
CONN’S HOME PLUS
03.2017 - 05.2020
CONSULTANT AND TRAINER
01.2011 - 01.2017
COMMERCIAL MANAGER OF INTERNATIONAL BUSINESS
INDUSTRIAS HIDRAULICAS PARDO, HCS GROUP
01.2009 - 01.2011
GENERAL MANAGER
EUROLUBKE SA, ABSORBED BY HCS GROUP
01.2007 - 01.2009
INTERNATIONAL BUSINESS MANAGER / ACCOUNT MANAGER
DEUTSCHE BANK S.A.E
01.1989 - 01.2007
Doctorate -
University of Deusto
Bachelor of Business Administration - undefined
University of Deusto
Master of Science - Marketing and International Trade
Lanbide