Javier Gomez
Chicago,IL
Summary
Personable and dedicated Customer Service Representative with extensive experience in the retail industry. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
2
2
years of professional experience
Work History
Year-Round Collateral Service Internship
OCC
Chicago, Illinois
01.2024 - Current
Customer Service Associate
Walgreens
Chicago, IL
04.2022 - 11.2023
- Support customer service goals and enhance relations through friendly, knowledgeable, and positive communication.
- Meet and exceed productivity targets by handling every interaction with top-notch customer service.
- Provide outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Addressing inquiries, resolving customer issues, and managing customer relations.
Education
Pursuing a BSB Finance Degree -
DePaul University
Chicago, IL06.2026
Skills
- Microsoft Word 2016 Certified
- Bilingual: Spanish and English
- Undergraduate Business Competition Competitor
- Excellent Customer Service
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Excellent Attention to Detail
- Problem Solver
- Courteous with Strong Service Mindset
Accomplishments
- Graduate of Career.edYOU Academy from JP Morgan & Chase
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Year-Round Collateral Service Internship
OCC
01.2024 - Current
Customer Service Associate
Walgreens
04.2022 - 11.2023
Pursuing a BSB Finance Degree -
DePaul University
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