Javier Gutierrez
Naples,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused professional well versed in wide range procedures. Adept in quickly preparing surgical suites per procedure and surgeon instructions. Expertise in sterile and aseptic techniques. Board certified by national board of surgical technology and surgical assisting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PSR
NCH
Naples, FL
08.2022 - Current
- Verified insurance information, collected payments, and scheduled appointments.
- Provided customer service by answering patient questions and addressing concerns.
- Adhered to HIPAA regulations when handling confidential patient information.
- Assisted with the completion of medical forms and records.
Shift Manager
Starbucks
Naples, FL
09.2020 - 07.2022
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Provided coaching and guidance to team members when necessary to improve performance.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Monitored store operations to ensure compliance with company policies and procedures.
Education
High School Diploma -
Barron Collier High School
Naples, FL06-2020
Surgical Technology
Lorenzo Walker Institute of Technology
Naples, FLSkills
- First Aid/CPR
- Excellent Communication
- Team Management
- Quality Assurance
- Collaboration
- Calm Under Pressure
Certification
- BLS/CPR
- Surgical Technologist(In progress)
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
PSR
NCH
08.2022 - Current
Shift Manager
Starbucks
09.2020 - 07.2022
High School Diploma -
Barron Collier High School
Surgical Technology
Lorenzo Walker Institute of Technology