• Business Growth & Revenue Generation: Helped scale a struggling trucking company from $2.5 million to $7 million in annual gross revenue over three years, representing 180% growth through business development, expanded customer relationships, and operational improvements.
• Operational Expansion: Led operational growth that expanded the company's fleet from 15 to 45 trucks, tripling fleet capacity to support increased freight volume and business demand.
• Sales & Business Development: Drive new business acquisition, cultivate long-term customer relationships, and expand existing accounts to increase freight volume and generate sustainable revenue growth.
• Fleet & Driver Recruitment: Oversee driver recruitment and workforce planning to maintain adequate staffing levels, maximize fleet utilization, and ensure operational capacity aligns with customer demand.
• Dispatch & Logistics Management: Lead dispatch operations to optimize freight scheduling, improve delivery efficiency, control transportation costs, and maintain reliable service.
• Fleet Asset Management & Compliance: Oversee fleet equipment, maintenance coordination, regulatory compliance, and equipment utilization to ensure vehicles remain roadworthy, compliant, and operationally ready.
• Strategic Operations Leadership: Manage core business functions across sales, staffing, dispatch, and fleet operations to support continued growth, improve operational efficiency, and strengthen overall business performance.
• Dispatch & Transportation Coordination: Coordinated daily dispatch operations, including driver recruitment, load confirmation, and delivery routing, to maximize transportation efficiency and maintain reliable service.
• Operational Reporting & Analysis: Prepared and analyzed daily operational reports to forecast capacity requirements, identify potential financial losses, monitor employee productivity, and support data-driven decision-making.
• Team Leadership & Development: Supervised a team of three dispatch employees, overseeing recruitment, interviewing, onboarding, training, and performance evaluations using key performance indicators (KPIs).
Cross-Functional Coordination: Maintained real-time communication between dispatch and other departments to resolve operational issues, streamline workflows, and ensure consistent service delivery.
• Cost Control & Equipment Scheduling: Reduced avoidable transportation expenses by proactively managing container scheduling, tracking equipment availability, and minimizing demurrage and per diem charges through improved planning and operational efficiency.