Javier Pagan
St. Cloud,FL
Summary
Results-driven Supervisor with over 5 years in planning and problem-solving, focused on optimizing resources for scalable operations and profitability. As Quality Manager, led initiatives in process improvement, quality assurance, and regulatory compliance, enhancing productivity and efficiency. Committed to maintaining safety standards and elevating product quality across operations.
Overview
16
16
years of professional experience
Work History
Quality Manager
Sherwood Bedding
Orlando, FL
12.2024 - Current
- Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Developed and implemented operational policies ensuring accurate workflows and enhanced efficiency.
- Led and supervised team of 25-30 employees to optimize daily operations.
- Monitored employee performance and attendance; managed leave requests and disciplinary actions to maintain team standards.
- Collaborated with managers across departments to create strategies that aligned with company objectives.
- Oversaw inventory valued over one million dollars, ensuring alignment with manufacturing and sales needs.
Warehouse Supervisor
GXO Logistics
Orlando , FL
03.2020 - 11.2024
- Supervised daily warehouse operations, optimizing workflow and increasing productivity.
- Managed inventory levels, ensuring accurate stock records across multiple locations.
- Coordinated shipping and receiving activities, improving logistics efficiency.
- Implemented standard operating procedures to enhance operational effectiveness.
- Conducted inspections ensuring compliance with safety standards and protocols.
- Negotiated contracts with suppliers for improved pricing of goods and services.
- Analyzed operational metrics to identify cost-saving opportunities and efficiency gains.
- Hired and trained warehouse staff, cultivating a positive team environment.
Engineer Technician
LifeScan
Aguadilla, Puerto Rico
02.2010 - 02.2019
- Performed preventative maintenance on manufacturing equipment and machinery. Execute inventory transactions with JDE system.
- Monitored inventory levels and ordered necessary parts to maintain efficient machine operation.
- Ensured compliance with all safety regulations while operating machinery.
- Operated automated systems to produce product according to customer specifications.
- Adjusted, maintained, and repaired various types of manufacturing equipment, mechanical and pneumatic parts, computerized vision systems and electrical equipment.
- Troubleshot manufacturing issues, leading to timely resolutions and reduced delays.
- Performed machine set-up activities prior to start up of production run.
- Identified problems within the assembly line and implemented solutions accordingly.
- Maintained records of product output, scrap rates, and downtime to support operational analysis.
- Compiled reports on production quality findings with recommendations for improvement.
- Analyzed production log data to identify areas for operational improvement.
- Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
- Evaluated final products for quality and compliance with product standards.
Education
Some College (No Degree) - Biology
Universidad Interamericana De Puerto Rico
San German, Puerto RicoSkills
- Quality Control
- Quality assurance
- Lean Manufacturing
- Root cause analysis
- Process improvement
- SOP development
- Safety Monitoring
- Inventory Control
- Shipping and receiving
- Warehouse Operations
- Logistics Coordination
- KPI Tracking
- Data Management
- SAP
- Strategic Planning
- Employee Development
- Team leadership
- Task delegation
- Decision-making
- Problem-solving
- Team collaboration
- Conflict resolution
- Customer service
- Bilingual English and Spanish
- Effective communication
- Team leadership
- Effective communication
Education and Training
other
References
References available upon request.
Timeline
Quality Manager
Sherwood Bedding
12.2024 - Current
Warehouse Supervisor
GXO Logistics
03.2020 - 11.2024
Engineer Technician
LifeScan
02.2010 - 02.2019
Some College (No Degree) - Biology
Universidad Interamericana De Puerto Rico