
IT and Customer Experience leader with 20 years of Air Force cyber and network operations experience and 2 years’ supporting Honeywell’s Building Automation business. Proven ability to translate customer needs into functional requirements, drive digital product improvements, and support e-commerce strategy. Recognized for elevating customer satisfaction, improving operational workflows, and influencing strategic IT decisions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.