To secure a challenging and responsible position that will allow me to utilize my customer service experience, problem solving and use of resources.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Agent
American National Insurance
06.2022 - Current
State of Arizona licensed multi-line Insurance Agent contracted with American National
Insurance Company (license# 20333937)
Licensed for P&C, Life and Health
insurance.
Police Detective
City Of Avondale Police Department
Avondale, AZ
03.2004 - 02.2022
During this time, I obtained certification as a, , SWAT Operator, 7 years’ experience as Detective investigating persons and property related crimes and worked 2 years as a field training officer
I attended classes related to money laundering, ID Thefts, Frauds and white-collar crimes
I also obtained certifications as an Arson Investigator.
Personalized instruction based on needs, interests and capabilities of individual students.
Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
Provided individual mentoring and special tutoring to struggling students.
Facilitated class discussion to help students work through questions and expand understanding.
Balanced instruction, demonstration and personal work time for optimal student learning.
Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Investigated and reported crimes, accidents, offenses and damage to property.
Gathered facts from interviews of suspects, witnesses and complainants.
Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices.
Conducted thorough investigations into Type and Type activities to help develop strong criminal cases.
Marked off crime scenes and controlled access to protect evidence from tampering or loss.
Wrote detailed reports outlining case findings for internal files and legal purposes.
Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
Obtained and served search warrants related to ongoing cases.
Reviewed detective case reports for accuracy, integrity and completeness.
Thoroughly investigated criminal acts and conspiracies.
Followed chain of custody mandates to send individual items off for laboratory analysis and DNA testing.
Collected witness statements and identified persons of interests.
Guided, mentored and supervised subordinates to improve job performance and case clearing rates.
Appeared in court and testified under oath in Type and Type cases.
Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases.
Investigated complaints brought by members of community by conducting interviews and compiling evidence.
Conducted personal, property and event surveillance.
Prepared sketches and diagrams detailing primary and secondary crime scenes.
Preserved evidence for court hearings and checked integrity of individual pieces.
Prepared reports to detail investigation findings using Software and Software.
Trained team members on agency processes, court procedures and investigation strategies.
Consulted and cooperated with legal staff and Job title to verify timely and efficient investigation completion.
Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
Obtained and verified evidence by interviewing, observing and conducting surveillance of suspects and records.
Used Type and Type search databases to locate relevant case evidence.
Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.
Collected and used forensic evidence to solve crimes such as Type, Type and Type.
Identified and resolved staff and organizational issues.
Assisted in apprehension of local individual, resulting in identified fraudulent charges worth $Amount.
Generated leads through techniques such as Type and Type.
Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases.
Assigned schedules and coordinated leave time to maintain optimal coverage.
Efficiently responded to major crimes within Number minutes to preserve scenes and avoid evidence contamination.
Sent specimens to labs and ran fingerprints through databases to identify individuals of interest.
Established accuracy and standardization across investigation procedures.
Gathered, assembled and preserved facts, statements and evidence to use in Type and Type legal actions.
Initiated and concluded Number-Timeframe investigation of Type organization; arrested Type criminal, seized Type weapons and maintained community safety and well-being.
Conducted over Number long and short-term undercover Type investigations resulting in Result.
Participated in Number court hearings per Timeframe to provide written reports, evidence and verbal testimonies.
Managed over Number tips and applied information to solve complex cases.
Successfully completed Number narcotics investigations in Year, resulting in Result.
Increased evidence-collection capabilities by Number% by updating forensic lab equipment and coordinating training for Number officers.
Police Officer
City Of Avondale Police Department
Avondale, AZ
02.2002 - 02.2022
During this time, I attended the Arizona Law Enforcement Academy (ALEA) where I learned the basic skills to become a certified peace officer in the state of Arizona
I learned criminal law, traffic law, defensive tactics, laws of arrest, defensive driving and proficiency of firearms.
Answered emergency calls for help from citizens and business owners.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Investigated and reported crimes, accidents, offenses and damage to property.
Secured crime scenes, gathered evidence and questioned witnesses.
Patrolled assigned areas to prevent and detect roadway crimes.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Enforced traffic laws and ordinances through visual observation and radar speed detection.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Conducted preliminary investigations at scenes of major crimes.
Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
Apprehended suspects, read Miranda Rights and transported offenders to jail.
Issued traffic citations and electronic tickets for violations of traffic laws.
Gathered necessary information for court appearances and testified as witness under oath in court.
Apprehended offenders and conducted interviews and interrogations.
Engaged with local individuals and community leaders to discuss crime reduction strategies.
Supervised crowds at busy events to prevent injuries and property destruction.
Notified emergency personnel of incidents requiring medical assistance and aid.
Determined appropriate course of criminal prosecution by analyzing and evaluating information.
Booked suspects into custody by processing mug shots and fingerprints.
Worked with investigations team to surveil and capture offenders for possession and distribution of illegal narcotics and prescription drugs.
Coordinated swift and tactical responses to wide range of criminal issues.
Conducted thorough investigations of serious injury and fatality traffic accidents.
Executed operational protocols for criminal and non-criminal violations.
Checked accuracy and integrity of collected information to identify optimal course of investigation.
Debriefed arrested individuals to collect important information for ongoing investigations.
Developed organizational system for case records, reports, logs and agendas.
Validated evidence for admissibility and preserved evidence to be utilized court hearings.
Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
Processed, verified and utilized tips to initiate speedy resolutions for investigations.
Reported deficient streetlights, signs and road surfaces to keep residents safe.
Maintained tight controls during static and mobile surveillance operations to protect validity and usefulness of evidence collected.
Led undercover sting operations to target perpetrators of vice crimes.
Sorted, organized and eliminated tips on daily basis to keep open investigations moving forward.
Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
Police Officer
City of Tolleson Facilities Maintenance
09.1996 - 02.2002
During this time, I worked in a maintenance shop at the City of Tolleson Waste Water
Treatment plant
I performed lawn maintenance, pump rebuilding and worked as a
coatings specialist
I also obtained my Waste Water Treatment Operator I certification
City
Education
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Tolleson Union high School
None - Basic Studies
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
06.1996
Skills
Hard working
Self-Motivated
Able to work with minimal supervision
Problem solving and situational awareness
Activities
Over my past 20 year in law enforcement, I have learned to adapt and learn from
Failures and achievements I have learned case management and skills for organization
My two plus years as Field Training Officer provided me a firsthand look into supervision
And mentorship I am always willing to learn new skills and areas of expertise I
Embrace constructive criticism and opportunities to learn and grow I have dealt with all
Types of personalities and age ranges over my work experience and I enjoy meeting
New people
During my current position as a licensed Insurance Agent in the State of Arizona, I have
Been trained in the area of sales and marketing as well as continued customer service
Certification
certified in white collar / Anti- money laundering and related fraudulent criminal activity Training - Aug 2015- present
Licensed Muli-line Insurance Agent / Arizona - May 2022- Present
Timeline
Agent
American National Insurance
06.2022 - Current
Police Detective
City Of Avondale Police Department
03.2004 - 02.2022
Police Officer
City Of Avondale Police Department
02.2002 - 02.2022
Police Officer
City of Tolleson Facilities Maintenance
09.1996 - 02.2002
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Tolleson Union high School
None - Basic Studies
Maricopa Community Colleges - Estrella Mountain Community College