Javier Quijano
Pembroke Pines,FL
Summary
Experienced sales and repair manager is seeking a new role in which to apply 19+ years of knowledge in Sales, Electric Motor Repairs, Irrigation supplies, Water Pumps and in management. Loyal and great work ethic, excellent problem solver, adaptable, top ranking in sales, hands on manager style, and Bilingual.
Professional in branch management with substantial experience in optimizing branch operations and enhancing customer service. Proven track record of leading teams to achieve business goals, fostering collaboration, and adapting to changing needs. Known for strategic planning and effective communication skills.
Overview
23
23
years of professional experience
Work History
Branch Supervisor
Ace Pump and Supply
Hollywood, FL
01.2003 - Current
- Manager of the largest Ace Pump and Supply Branch
- Guide customers in making selections for commercial and residential projects
- Trained and mentored new customer sales personnel
- Managed a sales team to work effectively and efficiently, maximized profit margins
- Provided product support and technical support to customers when necessary, ensuring service satisfaction and promoted a strong company image
- Developed and nurtured relationships with vendors and customers
- Oversaw the day-to-day operations of the store
- Motor shop Supervisor
- Developed quotes needed for different service jobs
- Exceeded last year’s target sales in repairs. By over 5%
- Oversaw and prioritized the scheduling of all service work
- Coordinated all inter-departmental work towards job completion including but not limited to design, fabrication of motor parts, rewinds, rectifying bearing plates/seals, and making new shaft sleeves
- Managed and scheduled timely and accurate Repairs on Pumps and electrical motors
- Prepared timely estimates for both commercial and residential pump repairs
- Assisted shop mechanics with repairs as needed to keep up with incoming workflow
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored staff on product knowledge and customer service best practices.
- Managed inventory levels, ensuring timely restocking and minimizing discrepancies.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Addressed customer inquiries and resolved issues promptly, enhancing overall satisfaction.
- Collaborated with management to develop strategic plans aimed at increasing market share.
- Assigned job roles and oversaw performance.
- Coordinated with other departments to ensure seamless communication and efficient workflow across the organization.
- Conducted regular performance evaluations, identifying areas for growth and creating targeted action plans for improvement.
Education
GED -
GED
Skills
- Team management
- Currency transaction management
- Customer service
- Relationship building
- Sales strategies tactics
- Multitasking and organization
- Performance management
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Team leadership
- Adaptability and flexibility
- Task prioritization
- Self motivation
- Bilingual in Spanish and English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Branch Supervisor
Ace Pump and Supply
01.2003 - Current
GED -
GED