Javier Rios
St. Petersburg,FL
Summary
Hardworking and adaptable technician with an Associates of Engineering and over four years of hands-on technical and customer service experience. Skilled in problem-solving, tech support, and team collaboration, with a proven ability to quickly adapt and take initiative in fast-paced environments. Eager to provide a working environment with a strong work ethic, adaptability, and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Field Service Representative
2020 Companies
Tampa, FL
06.2025 - Current
- Performed field-level installation, configuration, and troubleshooting of technology systems and display hardware
- Conducted technical diagnostics to resolve hardware, firmware, and configuration issues on-site
- Supported software setup, device provisioning, and connectivity validation for interactive retail environments
- Ensured compliance with contractual, brand, and safety standards across multiple locations
Computer/Micro-Soldering Technician & Sales Rep
UBreakiFix
Charlotte, NC
06.2023 - 06.2025
- Diagnosed and resolved hardware and software issues on a wide variety of devices for clients.
- Conducted intricate micro-soldering operations, successfully restoring damaged circuits and motherboards, demonstrating precision and expert-level understanding of electronic componentry.
- Collaborated with a team of technicians to meet service deadlines, and maximizing customer experience while sustaining efficiency and sustainability.
- Performed tear downs and builds of a wide variety of tech, from computers to gaming consoles and handhelds.
IT Help Desk/ Finance Assistant
H&E Steel Erectors LLC.
Asheville, NC
05.2020 - 07.2023
- Provided technical support to staff, troubleshooting hardware, software, and network issues, ensuring minimal disruption to daily operations.
- Utilized remote desktop tools to support off-site employees, demonstrating proficiency in problem-solving across teams.
- Educated staff on best practices for software use and basic troubleshooting techniques, empowering users to solve minor issues independently.
Education
Associate in Engineering -
Central Piedmont Community College
Charlotte, NC06.2025
Skills
- AutoCAD certified
- Four years of customer service experience
- Building and repairing computers
- Three years of sales experience
- Professional Experience Using Office 365
- Linux
- Mac OS
- Microsoft Word Certified
Timeline
Field Service Representative
2020 Companies
06.2025 - Current
Computer/Micro-Soldering Technician & Sales Rep
UBreakiFix
06.2023 - 06.2025
IT Help Desk/ Finance Assistant
H&E Steel Erectors LLC.
05.2020 - 07.2023
Associate in Engineering -
Central Piedmont Community College