Javier Rosales

Dynamic Customer Support Manager with a proven track record at Bestway, enhancing customer satisfaction and streamlining support processes. Expert in team building and training, with a knack for problem-solving and empathy, significantly boosting team morale and efficiency. Skilled in call center management and client relationship building, achieving notable improvements in service delivery. Experienced Customer Support Manager bringing 8 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.