Javier Tovar
Holly,NC
Summary
Results-drive, competent and dynamic telecommunications engineer with over twenty years of experience in wireless communications systems and technologies such as CDMA, EVDO, WIMAX and LTE. Worked in operations, performance and development. Able to motivate and mentor team members to succeed and deliver quality work within strict timelines and budgets. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Office/IT Manager
Starlight Pediatrics PLLC
10.2020 - Current
- Supervised daily operations of the pediatric practice, including helping staff establish deadlines for work assignment and completion, and monitoring work status and progress
- Trained employees about new equipment, software, or procedures
- Responsible for managing purchases and submitting invoices for payment
- Managed physician call and coverage schedules
- Ensured office is in compliance with regulatory requirements including: safety, OSHA, HIPAA, employment and labor laws, state and federal guidelines
- Prepared and submitted claims for medical procedures and services provided to insurance companies, communicate with patients about outstanding balances, and collect payments for the practice
- Responsible for the smooth running of a company's computer systems and information
- Monitor, respond to, and communicate changes in billing requirements, regulations, and reimbursement rates, and maintain provider enrollments with payers
- Led the transitioning of the practice's electronic health records system from Office Practicum to Athena.
Senior Solutions Engineer
Nokia Networks
01.2014 - 09.2020
- Provided technical guidance and support during the migration to the new generation of operations and maintenance equipment for cellular networks
- Worked as Lead Solutions Engineer for the Verizon Wireless Account Team
- Created method of procedures and engineering documentation
Solutions Engineer
Nokia Siemens Network
01.2011 - 01.2013
- Worked as Project Engineering Resource Manager for the Sprint Account Team
- Created method of procedures and engineering documentation
- Provided technical guidance and support during new equipment additions, system expansions and capacity enhancements
- Analyzed customer system requirements and created equipment lists to grow a balanced system based on call models, traffic forecasts and expansion needs
Principal Staff Systems Engineer
Motorola Inc
01.2000 - 01.2011
- Worked as Lead RF/Database Systems Engineer for the Sprint Account Team
- Supervised least experience systems engineers and mentor their development
- Provided technical guidance and support to management
- Participated in proposal preparation, specification review, and point-by-point response
- Reviewed systems specifications, and prepared engineering documentation and schematics
- Created and manipulated network databases
- Presented and communicated system solutions to customer
- Participated in the first nationwide 3G launch in the United States
- Supported the implementation of new features/upgrades
- Worked with customer during the deployment of the Clearwire WiMAX Network in North Carolina and Virginia
Systems Engineer
Motorola De Colombia Ltd.
01.1996 - 01.2000
- Performed analysis and optimization of the Telefonica del Peru cellular system
- Used system planning and optimization tools
- Provided technical leadership during the implementation, optimization and operation of the cellular system for the CRM Movicom, in Buenos Aires, Argentina
- Played a key role in the operation of the first large-scale CDMA system in Latin America
- Performed software/database upgrades and network expansion
- Assisted in the integration and deployment of new cell sites
- Provided training to local personnel
Field Engineer
Meltec S.A.
01.1993 - 01.1996
- Performed installation and optimization of two-way radio systems
- Worked on preparation of proposals, specification review, and point-by-point response for public bids
- Performed predictive and preventive inspections to electrical, mechanical, refractory equipment using infrared thermography systems
Education
Bachelor of Science - Electrical Engineering
SANTO TOMAS UNIVERSITY
Bogota, COLOMBIA01.1995
Skills
- Excellent troubleshooting and analytical skills
- Technical support and troubleshooting
- Project management and operations
- Team leadership
- Experience teaching cellular theory
- Problem resolution and decision-making
- Staff Training
- Project Management
Hobbies and Interests
I enjoy traveling, working out, watching soccer games and listening to music
Certification
CCNA
Languages
Spanish
Native or Bilingual
Timeline
Office/IT Manager
Starlight Pediatrics PLLC
10.2020 - Current
Senior Solutions Engineer
Nokia Networks
01.2014 - 09.2020
Solutions Engineer
Nokia Siemens Network
01.2011 - 01.2013
Principal Staff Systems Engineer
Motorola Inc
01.2000 - 01.2011
Systems Engineer
Motorola De Colombia Ltd.
01.1996 - 01.2000
Field Engineer
Meltec S.A.
01.1993 - 01.1996
Bachelor of Science - Electrical Engineering
SANTO TOMAS UNIVERSITY
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