Javier Zamudio
Las vegas,NV
Summary
Detail-oriented banking professional with over three years of experience in cash operations, transaction monitoring, and regulatory compliance within fast-paced financial environments. Possesses a robust understanding of BSA/AML regulations, Currency Transaction Reporting (CTR), suspicious activity identification, and customer due diligence (CDD). Demonstrated expertise in detecting structured transactions, mitigating financial risk, and ensuring strict adherence to regulatory standards. Eager to leverage compliance acumen and operational proficiency as an AML/CTR Specialist to enhance organizational integrity and security.
Overview
4
4
years of professional experience
Work History
Call Center Representative
Bank of America
Las Vegas, NV
12.2024 - Current
- Manage high-volume inbound banking inquiries while ensuring compliance with federal regulations and internal risk controls.
- Review customer transaction history and identify irregular or potentially suspicious activity for escalation.
- Follow Customer Identification Program (CIP) procedures to verify identity and mitigate fraud risk.
- Utilize internal banking systems to document compliance-related interactions and maintain audit-ready records.
- Escalate fraud alerts, disputes, and high-risk account behaviors in accordance with BSA/AML policies.
- Consistently meet quality assurance metrics tied to regulatory accuracy and compliance adherence.
Vault Teller
Moneytree Inc.
Las Vegas, NV
04.2022 - 12.2024
- Managed and reconciled high-volume vault cash exceeding six-figure balances daily with zero loss incidents.
- Processed and monitored large cash transactions in alignment with CTR reporting thresholds ($10,000+).
- Identified and escalated potential structured transactions designed to evade reporting requirements.
- Maintained precise documentation of cash movement to ensure audit compliance and regulatory transparency.
- Partnered with management to support internal audits and regulatory examinations.
- Trained new employees on cash controls, reporting procedures, and BSA compliance standards.
Teller
Moneytree Inc.
Las Vegas, NV
01.2022 - 03.2022
- Conducted accurate processing of deposits, withdrawals, check cashing, and monetary instruments.
- Verified customer identification and ensured adherence to AML compliance protocols.
- Balanced cash drawers daily with consistent accuracy and maintained transaction integrity.
- Educated customers on financial services while maintaining compliance-focused communication standards.
Education
Bachelor of Business Administration (BBA) -
Florida Atlantic University
Boca Raton, FL05-2024
Associate in Arts (AA) - undefined
Broward College
Davie, FL06-2020
Skills
- (BSA) Compliance
- (AML) Monitoring
- CTR
- Customer Due Diligence (CDD)
- Customer Identification Program (CIP)
- Regulatory Documentation & Audit Support
- Fraud Risk Mitigation
- Cash Reconciliation & Vault Controls
- Financial Recordkeeping & Reporting
- MS Excel, Word, Adobe Acrobat
- Bilingual (English/Spanish)
- Problem-solving skills
- Customer support
- Customer service
- Resolving issues
Languages
Spanish
Timeline
Call Center Representative
Bank of America
12.2024 - Current
Vault Teller
Moneytree Inc.
04.2022 - 12.2024
Teller
Moneytree Inc.
01.2022 - 03.2022
Associate in Arts (AA) - undefined
Broward College
Bachelor of Business Administration (BBA) -
Florida Atlantic University