Javier Alejandro Enriquez
Chicago,IL
Summary
Experienced professional with a diverse background in retail operations, content development, and customer service. Skilled in creating engaging presentations, coordinating team efforts, and maintaining brand standards in fast-paced environments. Proven ability to organize and execute detailed projects, foster positive client relationships, and support seamless team collaboration. Gained hands-on experience in stage and promotional setup through social media campaigns, including content production and event coordination. Strong foundation in administrative support, marketing, and community engagement, with a commitment to delivering excellence in visual and customer-focused roles.
Overview
3
3
years of professional experience
Work History
One Stop Center Specialist
Morton College
Chicago, IL
07.2024 - Current
- Assisted students with enrollment processes, account setup, and maintenance.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls professionally and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Managed invoices and expenses related to the CFO's office.
- Assisted with the setup of meeting rooms and conference facilities.
Intern
Commission on Human Relations
Chicago, IL
06.2024 - 09.2024
- Engage with community members across various wards in Chicago to distribute flyers and provide information about commission services, promoting outreach efforts and community involvement.
- Develop and implement public information campaigns, creating promotional materials that increase awareness of commission initiatives focused on hate crime prevention.
- Conduct in-depth research on proposed legislation and draft comprehensive recommendations, enhancing understanding of public policy and community needs
- Assist in overseeing and editing the commission's annual report, ensuring clarity and accuracy of informational materials for public dissemination.
Social Media Intern
Cooking With Rico Show
Chicago, IL
08.2023 - 07.2024
- Assisted in producing episode filming, including organizing and setting up strange and shooting equipment.
- Managed production schedules, ensuring timely completion of tasks and coordinating with team members to meet project deadlines.
- Edited raw footage into a finished product using various software applications, such as Adobe Premiere Pro and Final Cut Pro X.
- Develop content for various social media platforms including Facebook, Twitter, Instagram, YouTube, and TikTok.
Customer Service Agent (Multi-Market)
H&M
Chicago, IL
05.2022 - 08.2023
- Deliver exceptional customer service through multiple communication channels such as phone calls, emails, and in-person interactions.
- Resolve inquiries and provide exceptional support that showcases strong interpersonal and problem-solving abilities.
- Provide comprehensive product information and top-tier customer service to clients, showcasing proficiency in both marketing and social skills.
- Supervised staff members, organized schedules and delegated tasks.
Education
Masters - Public Administration
National Louis University
09.2025
Bachelors of Arts - Communications and Media
National Louis University
06.2024
Associates in Applied Science - Business Management
Morton College
05.2022
Skills
- Social Media
- Marketing
- Administrative support
- Customer Service
- Community Engagement
- Leadership
- Event Support
- Content Development
Timeline
One Stop Center Specialist
Morton College
07.2024 - Current
Intern
Commission on Human Relations
06.2024 - 09.2024
Social Media Intern
Cooking With Rico Show
08.2023 - 07.2024
Customer Service Agent (Multi-Market)
H&M
05.2022 - 08.2023
Masters - Public Administration
National Louis University
Bachelors of Arts - Communications and Media
National Louis University
Associates in Applied Science - Business Management
Morton College