Javier Cruz
Payette,Idaho
Summary
Dynamic Service Technician with proven expertise at Gills Point S in installation and repair, enhancing customer satisfaction through exceptional service and communication. Skilled in diagnostic testing and preventive maintenance, I consistently demonstrate attention to detail and adaptability, ensuring operational efficiency and safety in every task. I am always proving to my peers that I am wanting and willing to learn more.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service Technician
Gills Point S
10.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
Can Crusher
Swire Coca-Cola
04.2024 - 10.2024
- Ran heavy machinery safely and efficiently
- Operated a Forklift on a daily basis and performed a daily inspection form that was turned in at the end of the day.
- Navigated safely across the entirety of the factory.
- Maintained Machines that I worked with efficiently.
Education
High School Diploma -
Payette High School
Ontario, OR05-2022
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Punctual and reliable
- Flexible and adaptable
- Documentation and reporting
- Diagnostic testing
- Heavy lifting
- Service reports
- Hand tool expertise
Certification
FVP Gen. 2 Ecoboost engine diagnostics and repair
FVP Ecotech 14-19 Ecotech 3 engine diagnostics and repair
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Technician
Gills Point S
10.2024 - Current
Can Crusher
Swire Coca-Cola
04.2024 - 10.2024
High School Diploma -
Payette High School
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