JAVIER L CRUZ
PHOENIX,AZ
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skilled Construction Helper lifts and carries up to 100 pounds repeatedly and handles physically demanding tasks. Completes building projects on time and within budget while maintaining highest standards of quality. Extensive knowledge of basic or specialized tools and equipment.
Enthusiastic Hvac Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task and skill and training in HVAC. Motivated to learn, grow and excel in HVAC industry.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales and Service Technician
ACE Home Services
Phoenix, AZ
11.2018 - Current
- Diagnosed and repaired equipment issues to ensure optimal performance and customer satisfaction.
- Provided technical support for troubleshooting service inquiries, enhancing client relationships.
- Enhanced operational efficiency through technician training.
- Conducted regular maintenance checks to prevent equipment failures and extend lifespan.
- Streamlined service processes, resulting in quicker turnaround times for repairs and installations.
- Implemented quality control measures to uphold service excellence and compliance with industry standards.
- Collaborated with sales teams to identify customer needs, leading to tailored service solutions.
- Developed training materials to facilitate knowledge transfer among team members, promoting continuous improvement.
Trades Helper
City of Phoenix
Phoenix, Az
09.2012 - Current
- Daily work assignments are performed as part of a team or independently.
- Work assignments include but are not limited to; work in the maintenance, repair, alteration, and remodeling of buildings, offices, houses, and other City facilities, although the majority of the work assignments are related to the equipment management and facilities maintenance of the Parks and Recreation Department, a strong emphasis is placed on plumbing, masonry work, pool maintenance and testing.
- Work assignments consist of various trade areas listed below, (daily function included).
- Carpentry- Framing, Cabinets, doors, door frames, windows, and trusses.
- Plumbing-Cleaning/repairing sewer lines, replacing/repairing toilets, drinking fountains, sinks, faucets, flushometers, valves and sweat pipe.
- Roofing-Repair shingles, install felt paper then tar it down, replacing fascia boarding.
- Painting-Clean and prepare surface by power washing, sweeping, preparing areas with tape, mixing and matching paint, applying paint using paint sprayers, brush and rollers.
- Concrete/Masonry- Excavate, grade dirt, set form, calculate concrete, pour, screet concrete, bull float it, edge it, grove it, finish it then brush it.
- Repairing cool decking.
Preventative Maintenance Technician
Tempe School District
Tempe, AZ
01.2006 - 01.2012
- Engineered routine quarterly and annually maintenance on all heating ventilation and air condition equipment for 27 facilities corresponding to the Tempe School District #3.
- Established annual maintenance on all power transfer equipment.
- Acquired excellent knowledge of power transfer technology including pneumatic and mechanics.
- Job duties also include;.
- Replacing & inspecting air filters, and drive belts.
- Greasing bearings.
- Conducts annual maintenance on all life safety systems including fire & security alarms that correspond to all 27 schools.
- All job duties are executed according to manuals, directions, specifications and warning signals while keeping the goal of decreasing turnaround times in mind maintaining paper work accordingly.
- Inventory management.
- Clean work areas and equipment on a daily basis.
- Creating and maintaining excellent professional relationships with both internal and external customers.
Weigh Station Clerk
City of Phoenix
Phoenix, AZ
02.2006 - 10.2006
- Weighed vehicles entering the city of Phoenix landfills, assessed fees, received money, and recorded charges for each vehicle.
- Answered various inquires regarding city of Phoenix services, procedures and fees.
- Responsible for handling the following tasks;.
- Delivered tactful resolutions to both customer and vendor complaints.
- Providing excellent public service while maintaining accuracy in cash handling.
- Administered balance reports of tonnage received and disposed of in the landfill daily.
- Ensured that all rules and regulations in reference to dumping where met.
- Notifying the appropriate party of loads requiring special disposition.
- Issued fee tickets and receipts.
Engineer III
Sports/ Entertainment Services
Phoenix, AZ
06.2004 - 02.2006
- Joined Entertainment Services in June of 2004 assisted the lead tradesman to accomplish certain daily duties.
- Set up the necessary adjustments in order to make sure that the stadium was ready for any special scheduled event or game night.
- Painted and maintained all mechanical and storage areas.
- Inventory management.
- Developed strong effective communication skills with coworkers and supervisors and a positive outlook.
Security Guard
02.2002 - 06.2004
- Patrolled all common areas, parking lots and buildings to produce a safe environment.
- Checked all unauthorized visitors.
- Assisted with phone coverage.
- Picked up and distributed daily incoming mail.
- Provided daily assistance to locksmith in ensuring that all building doors where secured and functioned properly.
- Filed paperwork for all of the distributed keys.
- Investigated any incidents involving visitor misconduct as directed by the administration.
- Reported all known incidents of inappropriate behavior to the administration.
Education
EPA 608 HVACR Universal certification -
R.S.I
Phoenix, AZ2014
High School Diploma - undefined
Pinnacle Charter High School
Phoenix, Az2004
Skills
- Hazardous chemical handling
- Safety and compliance
- HVAC
- Plumbing
- Electrical
- Light carpentry
- Good Telephone Etiquette
- Computer Skills
- Customer service
- Analytical and Critical Thinking
- Training and Development
- MS Office
Accomplishments
- Back flow Prevention Assembly Tester.
- EPA 608 HVACR Universal certification.
Certification
- Certified Universal 608,
- EMT course RSI -
Timeline
Sales and Service Technician
ACE Home Services
11.2018 - Current
Trades Helper
City of Phoenix
09.2012 - Current
Weigh Station Clerk
City of Phoenix
02.2006 - 10.2006
Preventative Maintenance Technician
Tempe School District
01.2006 - 01.2012
Engineer III
Sports/ Entertainment Services
06.2004 - 02.2006
Security Guard
02.2002 - 06.2004
High School Diploma - undefined
Pinnacle Charter High School
EPA 608 HVACR Universal certification -
R.S.I