Javohnia Lucas
Durham,NC
Summary
Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Health Aide
Almozt Like Moms Care
Durham , NC
05.2021 - Current
- Assessed the physical condition of clients on an ongoing basis including reporting any changes in health status to supervisor.
- Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Tracked and reported clients' progress based on observations and conversations.
- Documented patient status and reported changes in care needs.
- Accompanied clients to doctors' offices or on other trips outside home.
- Recognized emergency situations and implemented appropriate procedures.
- Administered medications as directed and documented medication administration in accordance with established policies and procedures.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Shift Manager
Mcdonalds, PDI FOODS
Durham , NC
04.2019 - 04.2021
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Monitored store operations to ensure compliance with company policies and procedures.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Provided coaching and guidance to team members when necessary to improve performance.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate of Arts - Arts
Wilson Community College
Wilson 08-2017
Skills
- Client Documentation
- Medication Administration
- Progress Documentation
- Behavioral Management
- Care Plan Assessment
- Documentation
- Patient Care
- Compassionate Client Care
- Key Performance Indicators
- Team Leadership
Accomplishments
- Caregiver Award
Certification
- First Aid/CPR
- Caregiver
Timeline
Home Health Aide
Almozt Like Moms Care
05.2021 - Current
Shift Manager
Mcdonalds, PDI FOODS
04.2019 - 04.2021
Associate of Arts - Arts
Wilson Community College