Motivated and safety-conscious professional with a strong background in security operations and recent completion of a CDL Truck Driving Course. Seeking a dynamic position as a CDL Class A driver, leveraging comprehensive security and driving experience to contribute to a safe and efficient transportation environment.
Overview
22
22
years of professional experience
Work History
Security Officer
IIDON SECURITY ASSOCIATES
DFW, TX
10.2018 - 11.2023
Monitored surveillance equipment, conducted patrols, and controlled access points. - Reported irregularities and restrained trespassers, preventing losses and damage. - Maintained detailed reports with a focus on observations and surveillance activities.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Driver
Food Evolution
DFW, TX
12.2017 - 10.2018
Loaded and delivered goods, ensuring compliance with DOT safety rules.
Strapped and secured loads for safety, maintaining quality control of warehouse goods.
Managed accurate records of incoming shipments in the company database.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
Lead Courtesy Patrol Agent- DRIVER
ABBA STAFFING AND CONSULTING
DFW,TX
05.2017 - 12.2017
Transported customers and assisted with luggage in terminal or remote parking lots.
Performed minor vehicle assistance and maintained parking garage cleanliness.
Enhanced community safety by conducting regular patrols and reporting suspicious activities.
Provided a visible security presence to deter criminal activity in the community.
Checked parking lot for unauthorized vehicles and bicyclists and monitored bicycle rack.
Warned violators of rule infractions such as loitering, trespassing, unauthorized parking or entry and smoking and worked for removal of violators.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Recorded facts to prepare reports documenting incidents and activities.
Checked vehicle equipment for proper functioning prior to use.
Roadside Assistant – Independent Contractor
AAA Lock Out LLC
DFW, TX
03.2010 - 01.2012
Enhanced customer satisfaction by providing timely and efficient roadside assistance services.
Reduced response times for roadside assistance requests by effectively prioritizing tasks and coordinating with team members.
Improved company reputation by maintaining a professional demeanor and delivering exceptional service during challenging situations.
Increased customer loyalty by going above and beyond to ensure all needs were met during roadside assistance interactions.
Demonstrated expertise in utilizing tools and equipment necessary for successful roadside assistance operations.
Kept personal equipment and service vehicle in optimal condition, ensuring readiness for any roadside assistance situation.
Maintained accurate records of completed jobs for billing purposes, ensuring all necessary information was properly documented.
Roadside Assistant – Independent Contractor
Auto Rescue
01.2009 - 03.2010
Enhanced customer satisfaction by providing timely and efficient roadside assistance services.
Increased customer loyalty by going above and beyond to ensure all needs were met during roadside assistance interactions.
Streamlined communication with customers, dispatchers, and other service providers to facilitate seamless roadside assistance experiences.
Maintained safety standards while performing tasks such as tire changes, jump starts, fuel deliveries, and lockouts.