Javon Rivers-Gillard Jr.
Grovetown,GA
Overview
2
2
years of professional experience
Work History
Fulfillment Associate
Amazon
Appling, Georgia
02.2026 - 09.2026
- Operated handheld scanners to track inventory and manage shipments.
- Utilized warehouse management systems for tracking inventory movements effectively.
- Collaborated with team members to maintain efficient workflow in fulfillment center.
- Conducted regular quality checks on packaged products before dispatching.
Retail Warehouse Associate
Best Buy
Augusta, Ga
09.2025 - Current
- Selected and staged items for customer orders to ensure timely pickup or shipping
- Completed curbside orders to ensure prompt delivery of items to customers
- Assisted customers with inquiries about products and provided solutions to enhance their shopping experience
- Reshelved items in the store and laserline shelves to ensure items that customers have not purchased are back on the shelves and are properly organized
Remote Roadside Assistance Agent
Agero, Inc
Medford, Ma
12.2024 - 04.2025
- Answered calls from customers and employees regarding vehicle issues, providing timely assistance and support
- Navigated systems to complete tickets for customer vehicle problems, ensuring accurate service dispatch
- Contacted local and remote service providers to arrange timely delivery of equipment for vehicle repairs
Frontend Customer Service Associate
Wal-Mart
Augusta, Ga
05.2024 - 12.2024
- Activated gift cards and money service accounts, assisting customers in bill payments and enhancing transaction efficiency
- Delivered money services including bill payments, check cashing, money transfers, money order processing, and debit/credit card deposits, enhancing customer satisfaction
- Facilitated returns and exchanges, ensuring customers received refunds in their original payment method, contributing to a positive customer experience
- Occasionally worked the register to assist associates in ringing up groceries and all other items that customers wanted to purchase for the day
- Organized merchandise zones by returning misplaced items to their proper locations by checking shelves for items that customers didn't want and returning/organizing them where they belong
- Cleaned service areas by sweeping and mopping floors regularly to ensure a clean work space
Education
High School Diploma -
Grovetown High School
Grovetown, Ga05-2024
Air Conditioning Diploma -
Augusta Technical College
Augusta, GA09-2026
Skills
- Order Fulfillment
- Warehouse Experience
- Data Entry
- Record keeping
- Attention to detail
- High-volume calls
- Call center expertise
- Customer service
- Customer engagement
- Cash Handling
- Knowledge of operating machinery
- Familiarity with office equipment
- Microsoft Office proficiency
- Multi-tasking
- Team-oriented
- Adaptability
- Work flexibility
- Punctuality
- Verbal and written communication
- Problem solving
- Communication
- Order Fulfillment
- Communication
Timeline
Fulfillment Associate
Amazon
02.2026 - 09.2026
Retail Warehouse Associate
Best Buy
09.2025 - Current
Remote Roadside Assistance Agent
Agero, Inc
12.2024 - 04.2025
Frontend Customer Service Associate
Wal-Mart
05.2024 - 12.2024
High School Diploma -
Grovetown High School
Air Conditioning Diploma -
Augusta Technical College