Javon Roberts
Brooklyn,NY
Summary
A dynamic professional with years of experience. Having the proven ability of strong customer service and to adapt in a fast paced retail environment. A team player first a foremost and strive to collaborate with others to meet store goals. Ready to use my organizational skills for this specific role in your company. I will maintain cleanliness and order in your work place environment
Overview
7
7
years of professional experience
Work History
Seafood Clerk
Stop and Shop Supermarket
03.2022 - 08.2024
- Worked closely with the management team to identify sales opportunities by monitoring industry trends and customer feedback.
- Supported store-wide initiatives by cross-training in other departments as needed, demonstrating versatility within the retail setting.
- Replaced the prices signs of shelves and bunkers to accurately reflect the current sales of that week.
- Scanned out outdated products with barcode scanner
- .Cleaned and sanitized seafood equipment to preserve products safety of guests
- Engaged in friendly conversation with customers to better uncover what an individual needs
- Wrapped, boxed and weighed seafood department products
- Monitored customers for security concerns and escalated issues
- Supervise and train new employees in the seafood department.
- Cleaned Department during closing time
- Keep track of sales and known loss tracking
- Level down seafood products on the floor and restocked shelves.
- In charge of ordering new shipments of fish and new items for the grocery stores
- Lift up heavy boxes and placed them in the warehouse.
- Operated U Boats and Palette jack.
- Filled in for employees in the meat department and had to fulfill their roles.
- Baked Rotisserie Chicken.
- Sanitized Meat Equipment
- Packed out boxes on various palettes filled with Meat and Seafood items
- Take On calls and listen to customers questions
Office Assistant
Summer Youth Employment Program
07.2018 - 08.2018
Sales Associate
Toys"R"Us
10.2017 - 01.2018
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Converted casual shoppers into loyal customers with the required customer service skills.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Answered customer complaints and facilitated rising conflicts.
- Lifted heavy boxes and placed them in receiving
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Office Assistant
Summer Youth Employment Program
07.2017 - 08.2017
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Use Microsoft excel and other programs for data analysis, data entry and organization.
- Prepared coffee and food for my boss and the students that were also in the school.
Education
Associate of Arts - Liberal Arts
Kingsborough Community College
Brooklyn, NY08-2024
High School Diploma -
Edward R. Murrow
Brooklyn, NY06-2020
Skills
- Weighing items
- Food safety
- Cleaning procedures
- Workplace safety
- Sanitation practices
- Estimating demand
- Health code standards
- Strong communication and interpersonal skills
- Teamwork
- Weighing products
Timeline
Seafood Clerk
Stop and Shop Supermarket
03.2022 - 08.2024
Office Assistant
Summer Youth Employment Program
07.2018 - 08.2018
Sales Associate
Toys"R"Us
10.2017 - 01.2018
Office Assistant
Summer Youth Employment Program
07.2017 - 08.2017
Associate of Arts - Liberal Arts
Kingsborough Community College
High School Diploma -
Edward R. Murrow
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