Javon Roggerson

• Oversaw daily monitoring and patrolled buildings, grounds and work sites.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Monitored central alarm systems for fire, intrusion and duress alarms.
• Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
• Reviewed and troubleshot inbound and outbound data interface issues.
• Checked legacy systems for redundancies and performed merges, unmerges and other types of corrects to resolve issues.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Skills: Document Drafting · Document Management · Software Documentation · Time & Attendance · High Level Of Accuracy · Surveillance · Written Communication · Oral Communication · Multitasking · Microsoft Office · Microsoft Word · Microsoft PowerPoint · Social Media · Organizational Leadership · Leadership · Customer Service

• Conducted research to address shipping errors and packaging mistakes.
• Directed shipping and receiving of wide range of products daily.
• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Developed criteria, application instructions, procedural manuals and contracts for federal and state public transportation programs.
• Discovered root causes of problems and identified appropriate solutions.
• Investigated system issues and implemented resolutions to reduce downtime.
• Researched and adopted new technologies to add value to existing offerings.
• I started my own logistics/ courier company in 2019. I was responsible for STAT delivery, automobile parts delivery, people, and small parcels. I still currently do part-time courier and logistics work. I was responsible for ensuring that products, inventory, parts, or people move from one place to another efficiently and cost-effectively. Logistics and supply chain management is key in supply chain, working to plan, control, and implement storage and flow of products, materials, information, or services.
  -Storage
  -Warehousing
  -Material handling
  -Inventory management
  -Communication
  -Time management
  -Book keeping
• Document Drafting
• Document Management
• Software Documentation

• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Provided first-rate service to all customers and potential customers.
• Managed over 100 customers making over 50 calls and emails daily
• Maintained an average of 12-15 cars a month.
• Maintained MSRP on 95% of new vehicles.

Skills: Document Drafting · Document Management · Software Documentation · Sales · Customer Relationship Management (CRM) · Scheduling · Communication · Organization Skills · Oral Communication · Customer Service

• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
• Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Identified and documented detailed business rules and use cases based on requirements analysis.
• Utilized Excel, MS, & Data Systems to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures
• Completed physical inventory counts each month.
• Performed data entry and completed proper paperwork.

Skills: Document Drafting · Document Management · Software Documentation · Supervisory Skills · Hospitality · Heavy Equipment · Logistics Management · Inventory Management · Customer Service

• Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
• Handed out classroom materials, like pencils, paper and crayons.
• Worked with lead teacher to monitor class schedule and take attendance.
• Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
• Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
• Supported student learning objectives through personalized and small group assistance.
• Assisted lead teachers with lesson plan creation and materials development .
• Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.

Skills: Document Drafting · Information Technology · Time & Attendance · High Level Of Accuracy · Written Communication · Oral Communication · Multitasking · Microsoft Office · Microsoft Word · Microsoft PowerPoint · Social Media · Organizational Leadership · Leadership · Customer Service · Lesson Planning · Student Development