Seasoned healthcare professional with 15 years in multi-unit operations management. Specialized in workforce training, staff development, and performance reporting, driving operational efficiency. Skilled in fostering multidisciplinary collaboration to meet organizational objectives.
Overview
15
15
years of professional experience
Work History
SPD Supervisor
Wake Forest Baptist Health
Winston-Salem, North Carolina
09.2025 - Current
Directed team of 15 employees, ensuring smooth daily operations.
Supervised daily operations in clinical departments, enhancing workflow efficiency.
Trained and mentored staff on best practices and compliance standards.
Evaluated staff performance and provided necessary training and mentorship.
Implemented safety protocols to maintain a secure environment for patients and staff.
Resolved customer and OR complaints in a timely manner while ensuring customer satisfaction.
Maintained records of employee performance, attendance, and disciplinary actions to support operational integrity.
SPD Tech C3 (Lead)
AdventHealth
Orlando, FL
03.2025 - 09.2025
Led improvements to work processes and trained team members to enhance operational effectiveness.
Monitored biological and chemical wash solutions, ensuring quality and consistency for effective decontamination of instruments and medical equipment.
Gathered and prepared instruments and surgical supplies.
Labeled and maintained inventory, submitted requisitions, collected and distributed instruments, trays, crash carts, and facility medical equipment.
Collaborated with diverse coworkers to achieve collective goals and resolve issues related to products and services.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
SPD Technician
Optim Orthopedics
Savannah, Georgia
07.2023 - 03.2025
Led improvements to work processes and trained team members on best practices for sterile processing.
Monitored biological and chemical wash solutions, ensuring effective decontamination of instruments and medical equipment.
Labeled and maintained inventory, submitted requisitions, collected and distributed instruments, trays, crash carts, and facility medical equipment.
Collaborated with diverse coworkers to achieve shared objectives and resolve issues regarding products and services.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
SPD Tech Lead (Clerk V)
Temple University
Philadelphia, PA
03.2022 - 06.2023
Led improvements to work processes and trained team members on best practices for sterile processing.
Monitored biological and chemical wash solutions, ensuring effective decontamination of instruments and medical equipment.
Labeled and maintained inventory, submitted requisitions, collected and distributed instruments, trays, crash carts, and facility medical equipment.
Collaborated with diverse coworkers to achieve shared objectives and resolve issues regarding products and services.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
EVS Operations Manager
UPenn Pavillion Hospital/Crothall
Philadelphia, PA
12.2021 - 03.2022
Assisting senior EVS leaders in directing and overseeing the operational needs of the Housekeeping Department.
Coordinated daily tasks for front-line staff to enhance operational efficiency.
Liaised between administration and hospital departments to provide the highest level of service.
Key Responsibilities include establishing annual reviews, standards and work procedures for all housekeeping staff.
Planning work, staffing schedules and areas of work to ensure adequate services.
Assisting in the hiring process of new associates.
Conducting regular inspections and making recommendations to the facility.
Monthly reporting of goals, accomplishments, and future plans.
Service Staff IV (Non Certified SPD Tech)
Temple University
Philadelphia, PA
01.2018 - 12.2021
Led improvements to work processes and trained team members on best practices for sterile processing.
Monitored biological and chemical wash solutions, ensuring effective decontamination of instruments and medical equipment.
Labeled and maintained inventory, submitted requisitions, collected and distributed instruments, trays, crash carts, and facility medical equipment.
Collaborated with diverse coworkers to achieve shared objectives and resolve issues regarding products and services.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
GSW III Lead (Non Cert SPD Tech)
Children's Hospital Of Phila
Philadelphia, PA
08.2011 - 12.2017
Led improvements to work processes and trained team members on best practices for sterile processing.
Monitored biological and chemical wash solutions, ensuring effective decontamination of instruments and medical equipment.
Labeled and maintained inventory, submitted requisitions, collected and distributed instruments, trays, crash carts, and facility medical equipment.
Collaborated with diverse coworkers to achieve shared objectives and resolve issues regarding products and services.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.