Javon Wilson

• Created cybersecurity best practice communications to educate staff against known threats and potential vectors of attack.
• 
  
• Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
• Research, developed and installed company wide security solutions.
• Monitored computer virus reports to determine when to update virus protection systems.
• Performed risk and vulnerability assessments and provided results and recommendations to senior management.
• Conducted security audits to identify vulnerabilities.
• Represented company's technical security interests to partners to provide bi-directional flow of technical information and best practices in information security.
• Recommend improvements in security systems and procedures.
• Developed, implemented, and documented security programs and policies and monitored compliance across departments.
• Created frameworks by designing and developing technical solutions.
• Performed risk analyses to identify appropriate security countermeasures.
• Monitored use of data files and regulated access to protect secure information.

• Managed application patches, data backup, security changes and network configuration and loaded and tested software applications
• Managed day to day operations of network supporting over 120+ employees.
• Performed maintenance of computer systems, server upgrades and operating systems
• Installed, supported and maintained company hardware and software infrastructure according to best practices
• Analyzed, troubleshot and enhanced network performance to drive efficiency
• Diagnosed and executed resolution for all network and server issues
• Monitored network capacity and performance, as well as diagnosed and resolved complex network problems
• Monitored networks and network devices to ensure swift problem resolution
• Collaborated with engineering to report issues, manage project deliverable s and provide status reports
• Analyzed and produced recommendations on continuous network improvements

• Ensure network, system and data availability and integrity through preventative maintenance and upgrades
• Manage network accounts and access rights using active directory
• Implemented company policies, technical procedures and standards for preserving the integrity and security data, reports, and access
• Manage and troubleshoot daily IT issues with end users
• Monitored network performance and provided network performance statistical reports for both real-time and historical measurements
• Configured, tested and maintained network equipment

This position was an internship in the summer. May - Aug, 2014 - 2017

• Responded to customer requests via telephone, email, and IT ticketing system
• Provided end-user support to 2000 users of the OCFO
• Maintained hardware and software with new installations, repairs, and patches
• Trained end users in the proper use of hardware and software
• Ensured proper release and maintenance of all systems
• Ensure proper installation of cables, OS, and software
• Referred major hardware, and network issues to proper personnel
• Trained junior members of IT team regarding network security and best company practices
• Imaging workstations to ensure a standard configuration in a uniform environment
• Implemented new services into production