Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
5
5
years of professional experience
Work History
Cybersecurity GRC Analyst
BYU Pathway Worldwide
05.2022 - Current
Reviewed, managed and updated company policies, Procedures, and Controls implementation to ensure Laws and Regulations are respected.
Worked in collaboration with Stakeholders to create new Policies that meet Company requirements.
Created, monitored and submitted policies exceptions for closure for activities that occurred and are against company’s procedures.
Assisted in internal and external Audits activities, by acting as a Liaison, preparing meetings, gathering documentation and evidence and assisting during control reviews.
Conducted Cyber-training programs for new and existing employees and conducting campaigns such as Phishing on a quarterly basis.
Prepared the company for yearly ISO 27001 and ISO 31000 Compliance Certification.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Conducted workplace compliance training to reduce liability risks and operate effectively.
Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Business Intelligence Data Analyst
Bloom | BYU Pathway Worldwide
01.2020 - Current
Delivered exceptional service to internal and external clients, ensuring high satisfaction levels.
Utilized advanced computer skills, with extensive experience using Excel for data management and analysis.
Integrated corporate reporting tools into the Power BI platform, resulting in a 50% decrease in average reporting time.
Increased output by 10% through the successful implementation of IT policy, while also collaborating with 8 senior executives to gather requirements and effectively deliver IT solutions to meet business needs across more than 5 business units.
Utilized SAP business analytic software to perform customer profiling, segmentation, and post-campaign analysis on a $3 M marketing campaign, providing data that supported business decisions aimed at boosting revenue growth.
Increased data accuracy by 60%, while data and report delivery time were reduced by 40%
Established strong relationships with key stakeholders across the organization, fostering collaboration on data-driven initiatives.
Explored emerging trends in big data analytics to identify new methodologies or technologies that could enhance current analytical capabilities.
Supported cross-functional teams in achieving their objectives by providing relevant insights derived from complex datasets.
Conducted advanced statistical analyses to identify trends, patterns, and correlations within large datasets for actionable insights.
Developed predictive models to support proactive decision-making in areas such as customer segmentation, churn prediction, and demand forecasting.
Andrea Merriman Neuenswander, Career Director, Chemical, Civil & Const. Engineering, Ira A. Fulton College of Engineering, +1 801-422-6901, andrea.merriman@byu.edu
Mission President Renn Patch (2012), 64-68 Princes Gate, Exhibition Road, South Kensington, London, SW7 2PA, United Kingdom, england-london@mission.net, 011-44-207-584-7553
Gene Ushinsky, Science & Technology Center Electrical & Computer Engineering, Rexburg, ID, 210 W 4th S Rexburg, Idaho, 83460, +1 208-496-1411, ushinskye@byui.edu
Katie Hundley, BYU-Idaho Adjunct Faculty, 639 E Harold Dr., San Tan Valley, Arizona, 85140, +1 602-661-7901, hundleyk@byui.edu