Javonna Jacqueline Ford
Philadelphia,PA
Summary
Results-driven professional skilled in communication, empathy, and problem-solving, dedicated to effectively supporting clients in diverse situations. Proven ability to navigate challenges with patience and understanding, resulting in consistently positive client outcomes.
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Overview
14
14
years of professional experience
1
1
Certification
Work History
Investigative Caseworker
Montgomery county children and youth
Philadelphia, PA
02.2024 - Current
- Developed customized strategies for effective client support.
- Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Developed relationships with local agencies to ensure access to necessary services for clients.
- Counseled families on issues related to family dynamics, substance abuse prevention, recovery, domestic violence prevention, intervention, and parenting skills.
- Uploaded documentation to the patient database to streamline organizational flow.
- Coordinated between various entities to manage cases.
- Maintained updated progress notes and case records, and documented children's progress in recreational activities, treatment plans, and education.
- Recorded comprehensive case notes and follow-up documentation for admitted and transferred clients.
- Conducted interviews with children and families to gather information about potential abuse cases.
- Collaborated with local law enforcement and social service agencies to investigate suspected child abuse incidents.
- Assessed situations involving allegations of physical, emotional, or sexual abuse of minors.
- Developed safety plans for at-risk children and monitored compliance with court orders.
- Reviewed medical reports related to the investigation of child abuse cases.
- Maintained detailed case records, including statements from witnesses and victims.
- Prepared reports summarizing the findings of investigations into alleged child abuse cases.
- Attended court hearings as needed to provide testimony regarding ongoing investigations.
- Ensured all evidence was collected in accordance with applicable laws and procedures.
- Analyzed data gathered from victims, witnesses, suspects, and other sources to determine if further investigation was necessary.
- Compiled written reports summarizing investigative findings for review by supervisors.
- Interviewed suspects accused of committing acts of child abuse or neglect.
- Collected detailed testimony from children, guardians, medical professionals and law enforcement.
- Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
Assessment Coordinator
Patriot Home Care
Philadelphia, Pennsylvania
11.2021 - 10.2023
- Developed and implemented assessment plans to ascertain the level of care consumers needed for in home support.
- Conducted pre-assessment activities such as data collection, analysis, and evaluation.
- Collaborated with managed care organizations to request increase of hours based of consumers needs.
Social Worker
Temple Hospital
Philadelphia, Pennsylvania
01.2023 - 06.2023
- Provided direct clinical social work services to individuals and families in a mental health setting.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Developed individualized service plans with clients to address their identified goals.
- Provided crisis intervention services for clients experiencing acute distress.
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
- Collaborated with family members to provide comprehensive support services to clients.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Provided supportive counseling services for victims of abuse or neglect.
- Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
- Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
Intake Specialist/ Aging care manager3
County of Delaware services for the Aging
11.2018 - 09.2021
- Provided information about available programs and assistance while discerning possible resources and programs to address seniors’ needs and concerns
- Met face to face with seniors and their families to ascertain their needs and provide person centered counseling
- Counseled consumers regarding available services and resources, assist consumers in completing property tax/rent rebates forms and other applications as necessary for other benefits and entitlements and assist in researching resources and submit information for COSA website
- Reviewed referrals with supervisor and discuss the appropriate services and resources to suggest to those contacting the agency for assistance
Behavioral Health Worker
Carson Valley Children's Aid
Philadelphia, PA
01.2016 - 10.2018
- Introduced activities focusing on self-esteem, resiliency and the improvement of social skills
- Trained and prepared to handle crisis situations
- Provided specific interventions to assist the child in developing age-appropriate daily living skills with his or her peer group, family and other social groups or settings
- Ability to provide assistance in implementing alternative activities to redirect challenging behaviors
- Taught clients to recognize when they are escalating and how to control themselves
- Attended weekly team meetings to discuss service delivery systems
Social Work Caseworker
Clinton County Children and Youth Service
Lock Haven, PA
08.2015 - 12.2015
- Evaluated personal characteristics and home conditions of foster home or adoption applicants
- Conducted social research
- Submitted reports and reviewed reports or problems with superior
- Consulted with supervisor concerning programs for individual families
- Visited individuals in home to provide information on agency services, requirements, or procedures
- Assisted in locating housing for displaced individuals
- Provided information or refer individuals to public or private agencies or community services for assistance
Social work Intern
Infant Development
Lock Haven, PA
02.2014 - 05.2014
- Instructed and monitored students in the use and care of equipment and materials to prevent injuries and damage
- Observed students' performance, and record relevant data to assess progress
- Organized and supervised games and other recreational activities to promote physical, mental, and social development
Direct Care Assistant
Philadelphia Methodist Hospital
Philadelphia, PA
06.2010 - 08.2010
- Cared for individuals and families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles
- Provided clients with communication assistance, typing their correspondence or obtaining information for them
Education
Masters of Social Work - MSW
West Chester University
Philadelphia, PA01.2021
Bachelors of Science in Social work - BSW
Lock Haven University of Pennsylvania
Lock Haven, PA01.2015
Skills
- Case investigations
- Interpersonal and written communication
- Child placement assessments
- Client advocacy
- Case information confidentiality
Certification
- Using Ethics to guide case work and decision making
- Onsite drug test training- PREMIER CUP
- Mandated Reporter
- CPR certified
Timeline
Investigative Caseworker
Montgomery county children and youth
02.2024 - Current
Social Worker
Temple Hospital
01.2023 - 06.2023
Assessment Coordinator
Patriot Home Care
11.2021 - 10.2023
Intake Specialist/ Aging care manager3
County of Delaware services for the Aging
11.2018 - 09.2021
Behavioral Health Worker
Carson Valley Children's Aid
01.2016 - 10.2018
Social Work Caseworker
Clinton County Children and Youth Service
08.2015 - 12.2015
Social work Intern
Infant Development
02.2014 - 05.2014
Direct Care Assistant
Philadelphia Methodist Hospital
06.2010 - 08.2010
- Using Ethics to guide case work and decision making
- Onsite drug test training- PREMIER CUP
- Mandated Reporter
- CPR certified
Masters of Social Work - MSW
West Chester University
Bachelors of Science in Social work - BSW
Lock Haven University of Pennsylvania
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