Javonni Dennis
Port St.Lucir,FL
Summary
Customer care professional with proven history of enhancing customer satisfaction and addressing inquiries efficiently. Focused on team collaboration and achieving positive outcomes, adaptable to changing needs. Skilled in communication and conflict resolution.
Overview
1
1
year of professional experience
Work History
Customer Care Representative
Wawa
08.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
Associate of Arts - Finance
Indian River State College
Ft. Pierce, FL06-2025
Skills
- Call center experience
- Billing coordination
- Brand representation
- Custom order management
- Claims monitoring
- Store maintenance
- Key holder experience
- Problem-solving skills
- Reliability
- Teamwork skills
Timeline
Customer Care Representative
Wawa
08.2023 - Current
Associate of Arts - Finance
Indian River State College
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