Jawad El Merini
Fuquay-varina,NC
Summary
Experienced 5-star Airbnb Superhost in high maintenance properties with a proven track record of exceptional guest satisfaction and high occupancy rates. Skilled in property management, guest communication, and marketing. Committed to delivering outstanding hospitality and creating memorable guest experiences. Eager to leverage expertise to elevate property management and drive success for hosting needs using multiple platforms and tools.
Overview
6
6
years of professional experience
Work History
Airbnb Superhosost/Property Manager
Airbnb
01.2019 - Current
- Achieved rank of Superhost* 5 years in a row with the highest guest satisfaction rating and reputation of any similar property in the entire region.
- Doubled profits year over year until price ceiling was reached.
- Hired, trained and managed group of 5 employees.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
- Managed in-person, online and telephone guest inquiries, customer service requests and reservation bookings using industry leading software.
- Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels
- Guided groups of up to 9 people on tours of Morocco
Medical Assistant
Piedmont Foot And Ankle Clinic
10.2022 - 03.2023
- Worked in high-stress high patient volume clinic and personally managed 40-50 patients per day
- Directed patients to exam rooms, fielded questions prepared for physician examinations, and took patient vital signs.
- Documented all patient charting through Athena*.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted in wound debridement as well as the application of numerous dry and wet dressings (collagen, zinc, etc.)
- Took X-rays and applied laser treatment.
- Taught patients about medications, procedures and care plan instructions.
Emergency Department Scribe
ScribeAmerica
05.2018 - 09.2018
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts using medical software (Cerner, Athena)
- Accompanied physicians through day in fast-paced, stressful environments
- Reviewed diagnostic and procedural terminology for accuracy
- Translated medical jargon and short-hand data into correct terminology
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information
Education
Bachelor of Science - General Studies W/ Minor Is Health Sciences
University of Central Florida
Orlando, FL2021
Associate of Arts - General studies
Valencia College, West Campus
Orlando, FL2016
Sports and Exercise Science
Barry University
Miami Shores, FLSkills
- Microsoft Word/Powerpoint/Excel
- Property management
- Marketing
- Staff management
- Guest Communication
- Employee scheduling
- Business development
- Expert in these platforms - Airbnb / VRBO / Pricelabs/ Guestly/ Hospitable / Hostfully / Lodgify
Extracurricular
Internship in Emergency Medicine at Hospital Military Instruction Mohamed V, Rabat, Morocco (11/26/2017 - 1/27/2018)
-Tasks include but are not limited to;Physician shadowing, Patient orientation, Patient consultation, Nursing, Phlebotomy, Suturing, Assisting in Orthopedic Surgery, First assist in surgery, Observing and assisting in emergency surgical procedures
- Surgical procedures(Observed and/or assisted) include but are not limited to; Amputations, Crush injury debridement, Knee arthroscopies, Hip replacements, Repair of the femoral neck, trochanteric, femur, radius, ulna, Tibia/fibula and ankle fractures,
Internship in Cardiology at Hospital Military Instruction Mohamed V, Rabat, Morocco (1/29/2018 - 4/28/2018)
-Tasks include but are not limited to; Patient orientation, Patient consultation, Basic and Advanced Life Support, Nursing, Observing and assisting in cardiothoracic surgical procedures.
-Surgical procedures(Observed and/or assisted) include but are not limited to; Angioplasties, Atherectomies, Cardiomyoplasties, Bypass, CABG, Heart valve replacement and repair, and Heart Transplant.
Languages
English
French
Arabic
French
Arabic
Hobbies
- Surfing
- Freediving
- Spearfishing
- Martial arts (Brazilian Jiujitsu since 2010)
- International travel
- Outdoor activities
Timeline
Medical Assistant
Piedmont Foot And Ankle Clinic
10.2022 - 03.2023
Airbnb Superhosost/Property Manager
Airbnb
01.2019 - Current
Emergency Department Scribe
ScribeAmerica
05.2018 - 09.2018
Bachelor of Science - General Studies W/ Minor Is Health Sciences
University of Central Florida
Associate of Arts - General studies
Valencia College, West Campus
Sports and Exercise Science
Barry University