Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jawad Jalloul

Beirut

Summary

Customer service-focused professional with experience in client interaction and a background in physical therapy. Known for effective communication, problem-solving, and a positive approach to customer inquiries. Seeking a role in customer service to leverage these skills and contribute to a team-oriented environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Gym Coach

Online Coaching
06.2022 - Current
  • Provided fitness coaching and personalized workout plans tailored to individual client goals
  • Led group exercise sessions and demonstrated correct techniques to prevent injury and enhance effectiveness
  • Encouraged clients in their fitness journey, contributing to a positive and supportive gym atmosphere

Cupping Therapist

Sel Employed
02.2022 - Current
  • Administered cupping therapy sessions, employing certified techniques to promote wellness and recovery
  • Explained the benefits and aftercare process of cupping to clients, ensuring comfort and understanding
  • Adhered to health and safety protocols, maintaining a high standard of client care and satisfaction

Customer Service Representative

Phoenix Petroleum
09.2021 - 10.2024
  • Provided customer service support and managed client inquiries
  • Resolved customer concerns and ensured smooth communication channels
  • Collaborated with team members to enhance service processes

Sales Associate

Tobacco Store
05.2022 - 11.2022
  • Assisted customers in selecting tobacco products based on preferences, offering knowledgeable guidance
  • Handled cash transactions, managed inventory, and maintained an organized and welcoming shop environment
  • Fostered customer loyalty by delivering a personalized shopping experience

Online Page Accessories Manager

Self Employed
02.2018 - 03.2019
  • Managed online product listings, customer inquiries, and order fulfillment for a digital accessories store
  • Ensured timely responses to customer questions and provided product recommendations
  • Maintained customer satisfaction and retention through personalized service and engagement

Education

Bachelor’s Degree - Physical Therapy

Beirut Arab University
11.2024

Skills

  • Microsoft Office
  • Data Entry
  • Effective Communication
  • Problem-Solving
  • Patience
  • Team Collaboration

Certification

  • Certified Hijama Therapist, Elite Medicare Clinic
  • Certified Spinal & Peripheral Manipulation, PrimePhysio

Languages

Fluent in English
Fluent in Arabic

Timeline

Gym Coach

Online Coaching
06.2022 - Current

Sales Associate

Tobacco Store
05.2022 - 11.2022

Cupping Therapist

Sel Employed
02.2022 - Current

Customer Service Representative

Phoenix Petroleum
09.2021 - 10.2024

Online Page Accessories Manager

Self Employed
02.2018 - 03.2019

Bachelor’s Degree - Physical Therapy

Beirut Arab University

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Jawad Jalloul