Jawad Khaled
Grove City,OH
Summary
Highly-skilled Logistics & Transportation Planner with 8+ years of experience specializing in rail and multimodal operations. Proven track record in optimizing supply chains, evidenced by reducing port detention fees by $600,000 annually and enhancing operational efficiency by up to 15%. Expert in SAP, Rail Optimizer, and leveraging project management to achieve service excellence."
Overview
11
11
years of professional experience
Work History
Logistics Manager (Transportation)
Walmart
06.2025 - Current
- Led cross-functional teams to develop strategies for logistics improvements and operational excellence.
- Direct and dispatch drivers, overseeing transportation logistics operations and managing inbound and outbound load delivery schedules while ensuring strict compliance with Department of Transportation (DOT) Hours of Service regulations.
- Monitor and manage productivity across the area of responsibility by preparing, reviewing, and analyzing comprehensive business reports to identify and implement areas for process improvement.
- Act as a central communication point, liaising with associates, customers, and suppliers to identify and resolve concerns, address customs issues, and prevent shipment delays.
Transportation Planner
STG Logistics
02.2024 - 05.2025
- Developed and executed tactical transportation plans across vendors manufacturing facilities, increasing on-time delivery performance to 98%
- Enhanced carrier utilization and accountability, leading to a 10% cost reduction in contract expenses over six months.
- Strategically develop, recommend, and implement cost savings and service improvement programs.
- Guided the planning of the North Eastern markets, which includes overseeing terminal operations in Numerous states.
- Understanding freight bill payments and assisting Accounts Payable in resolution and corrective action.
- Responsible for STG & CSX Rail partnership for the North East, which includes planning & monitoring 500+ moves weekly, utilizing STG huge network of Terminals and depots.
Logistics Specialist
STG Logistics
08.2023 - 02.2024
- Utilized fleet drivers and contract carriers to power orders.
- Assisted drivers and carriers with freight movement.
- Optimized daily route performance for the fleet, resulting in a 7% reduction in mileage and in annual fuel savings
- Record and log all significant information pertaining to loads that we dispatch.
- Worked with rail-road companies to coordinate arrival times of containers.
Customer Experience Business Partner
MAERSK
08.2018 - 06.2023
- Initiated proactive measures resulting in a 20% reduction in customer contact per shipment and annual savings of $600,000 in port detention fees.
- Drove customer satisfaction, leading to a top-ranking NPS score of 96/100 and securing a spot among the top 3 global scores for three consecutive years.
- Acted as a subject matter expert in client negotiations and commercial decision-making.
- Created comprehensive training resources to expedite the onboarding process.
- Managed various customer concerns, including customs issues, shipment delays, and pricing discrepancies.
Supply Chain Assistant Intern
Dragon Trading Co
01.2015 - 11.2015
- Introduced process enhancements, improving operational efficiency by 15% and reducing waste by 3%.
- Managed administrative control of funds and reorganized transaction documentation processes for improved transparency.
- Maintained and reconciled raw and finished goods inventory for the Paint portfolio.
Education
Master Degree - International Business Logistics
Coventry University
United Kingdom01.2018
Bachelor of Science - Business Administration And Management
Applied Science University
Amman05-2016
Skills
- Project Management
- Skilled in SAP software
- Proficient in Microsoft Office
- Strategic planning and execution
- Client relationship management
- Administrative support in legal contexts
- Effective communication
- Rail optimization specialist
- International trade expertise
- Transportation industry expertise
- Logistics coordination
Languages
English
Full Professional
Timeline
Logistics Manager (Transportation)
Walmart
06.2025 - Current
Transportation Planner
STG Logistics
02.2024 - 05.2025
Logistics Specialist
STG Logistics
08.2023 - 02.2024
Customer Experience Business Partner
MAERSK
08.2018 - 06.2023
Supply Chain Assistant Intern
Dragon Trading Co
01.2015 - 11.2015
Master Degree - International Business Logistics
Coventry University
Bachelor of Science - Business Administration And Management
Applied Science University