Eriana Farrell
Antelope,CA
Summary
I am enthusiastic, energetic, self-motivated, compassionate, reliable, responsible and hard-working seeking employment to use my organizational skills, strong communication skills, educational background, adapt well to changes and the ability to work well with others.
Overview
5
5
years of professional experience
Work History
Student Support Assistant- Career Center
American River College
06.2024 - Current
- Provide Academic support, advising and Advocacy for participants in the Student Support Services (SSS) program
- Maintain confidential information and materials
- Serve as a staff assistant in providing student services and information on college programs
- Researched and provided guidance to resolve complex problem in order to better overall customer service experience
- Provided students with appropriate referrals to others assistance organization, when needed
- Help all students and Visitors with information and services
- Assisted students with academic inquiries and maintained databases efficiently
- Managed various office functions and provided guidance to students regarding college procedures
- Work in cooperation with campus faculty, staff, other campus student resources, and related community agencies to serve student needs and represent the college
- Perform general office duties such as filing, data entry, maintaining records, answering the phone, and making appointment assist with the development of the master calendar of events, and other related scheduling
- Maintain a neat, orderly attentive appearance at the information desk
- Perform other related duties as assigned
IHSS Provider (IHSS)
in home Support Services (IHSS)
07.2023 - Current
- Household chores, cleaning, cooking, laundry
- Properly and safely assist individuals living in their own homes with basic functions of daily life
- Perform in-home care to patients, assist them with activities of daily living, and provide care to individuals in the areas of comfort hygiene, nutrition, elimination, sleep and rest
- Maintain pleasant and non-personal relationship
- Record timesheet
- Transportation and accompaniment to medical appointment, making doctor appointments
- Provide first aid as needed for minor children
- Perform other related duties as assigned
Office Clerk
House OF Second Chances
05.2020 - Current
- Company Overview: Re-entry Program
- Consulted with Manager on resolution of complex service issues
- Received and review incoming clients’ referrals to see if they are qualified for program
- Secure client’s information and maintain records for confidence by completing and safeguarding files per-company policy
- Adhered to ethical principles and standards to protect clients' confidential information
- Maintained logs and electronic client records following department and agency policies for effective monitoring
- Maintains precise and accurate documentation of client files and entries into the program database
- Inputs and assesses participants company database applications
- Participated in team meetings and in-house trainings/workshops to boost group effectiveness
- Utilize and assist with printers, photocopiers, scanners and fax Machine
- Contribute effectively to the accomplishment of team or work goals objectives
- Prepare clear and concise notes for clients’ files
- Re-entry Program
Student Worker librarian
American River College
05.2022 - 05.2024
- Enforce library policies and procedures, refer issues to professional library staff as necessary
- Familiarity with library staff and their responsibilities to make proper referrals as needed
- Serve as a resource’s person to students and staff on area of assignment
- Assist students in obtaining needed supportive services
- Maintain confidential information and materials
- Maintain a neat, orderly attentive appearance at the information desk
- Contribute in helping library visitors locate materials
- Utilize and assist with printers, photocopiers, scanners, fax and microform reader/ printer
- Re-shelving library materials and maintaining the library book stacks
- Alphabetize and file materials, prepare records for microfilming
- Knowledge of all library collection and varying circulation policies of each
Education
BACHELOR OF SCIENCE - Administration of Criminal Justice
Sacramento State University
Sacramento, CaAssociates in Science - Administration of Criminal Justice
American River College
Sacramento, Ca05.2024
Associates In Arts - Social sciences
American River College
Sacramento, Ca05.2024
High School Diploma -
Center High
Antelope, Ca05.2022
Skills
- Relationship Building
- Public Speaking
- Time Management
- Interpersonal Skills
- Basic Mathematical Knowledge
- Punctual
- Verbal and Written Communication
- Data and Regulatory Compliance
- Organization and Multitasking
- Cross-Functional Collaboration
- Attention to detail
- Critical Thinking
Professional Development
- Sacramento County Probation Department Internship (Juvenile Division), 01/01/25, Shadow Deputy Probation Officers to gain knowledge of the inner workings of managing a caseload and monitoring clients., Assist with projects and various tasks as related to the job functions of probation line staff., Participate in client interviews., Researching resources to meet offender needs to ensure that they comply with the terms of their probation.
- Roseville Police Department, 11/01/24, Completed a Ride-along with the Roseville Police Department observing patrol procedures, citizen interactions, and emergency response protocols., Participated in a shadowing experience with local police officers, gaining firsthand knowledge of law enforcement activities including traffic stops and investigations., Actively observed routine patrol duties during a ride-along with the Roseville Department, further enhancing understanding of community policing strategies.
Timeline
Student Support Assistant- Career Center
American River College
06.2024 - Current
IHSS Provider (IHSS)
in home Support Services (IHSS)
07.2023 - Current
Student Worker librarian
American River College
05.2022 - 05.2024
Office Clerk
House OF Second Chances
05.2020 - Current
Associates in Science - Administration of Criminal Justice
American River College
Associates In Arts - Social sciences
American River College
High School Diploma -
Center High
BACHELOR OF SCIENCE - Administration of Criminal Justice
Sacramento State University
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