Van Nim

Sacramento,CA

Overview

years of professional experience

Certification

EOP&S

08.2022 - Current

On duty at front desk professionally assists in-person and online students with EOP&S program and school resources.
Check, send and respond to emails and voicemails in timely manner.
Call and answer phones professionally to support students.
Greet and acknowledge all staff and students that walk by.
Communicate important information from EOP&S program to students.
Schedule appointments and check-in for students with counselors.
Interpretation support for immigrant students with limited English who speak Vietnamese and Cantonese.
Creating flyers as needed and assisting Student Support Center Staff to do outreach.
Assist EOP&S Specialists upload OnBase and any special tasks.

DoorDash

05.2020 - 05.2021

Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Be patient and responsible with each item delivered to customer.
Always responsible for preserving and keeping orders from restaurants to destinations.
Friendly and approachable, taking phone calls and following customer's request.

Hawks Nest Bookstore

01.2020 - 02.2020

Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Organize, display and clean up books and tools.
Proficient and experienced in working individually and in groups.

Cosumnes River College

Sacramento, CA

05.2024

Work well individually and in groups
Computer: Proficient in Google doc, Microsoft Office, Word, Excel, and Powerpoint
Language: English, Vietnamese, Cantoned
Clerical Support
Excellent Communication
Analytical Thinking

Microsoft Office Specialist (MOS) certification