Van Nim
Sacramento,CA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Support Center
EOP&S
08.2022 - Current
- On duty at front desk professionally assists in-person and online students with EOP&S program and school resources.
- Check, send and respond to emails and voicemails in timely manner.
- Call and answer phones professionally to support students.
- Greet and acknowledge all staff and students that walk by.
- Communicate important information from EOP&S program to students.
- Schedule appointments and check-in for students with counselors.
- Interpretation support for immigrant students with limited English who speak Vietnamese and Cantonese.
- Creating flyers as needed and assisting Student Support Center Staff to do outreach.
- Assist EOP&S Specialists upload OnBase and any special tasks.
Delivery Driver
DoorDash
05.2020 - 05.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Be patient and responsible with each item delivered to customer.
- Always responsible for preserving and keeping orders from restaurants to destinations.
- Friendly and approachable, taking phone calls and following customer's request.
Cashier
Hawks Nest Bookstore
01.2020 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Organize, display and clean up books and tools.
- Proficient and experienced in working individually and in groups.
Education
Associate of Arts - Accounting
Cosumnes River College
Sacramento, CA05.2024
Skills
- Relationship Building
- Organizational Skills
- Data Management
- Problem-Solving
- Time Management
- Organization
- Work well individually and in groups
- Computer: Proficient in Google doc, Microsoft Office, Word, Excel, and Powerpoint
- Language: English, Vietnamese, Cantoned
- Clerical Support
- Excellent Communication
- Analytical Thinking
Certification
Microsoft Office Specialist (MOS) certification
Timeline
Student Support Center
EOP&S
08.2022 - Current
Delivery Driver
DoorDash
05.2020 - 05.2021
Cashier
Hawks Nest Bookstore
01.2020 - 02.2020
Associate of Arts - Accounting
Cosumnes River College
Microsoft Office Specialist (MOS) certification