Jawain Caston
Houston,TX
Summary
Reliable and organized Packer Associate with background in warehouse operations. Demonstrated skills in packing, labeling, and shipping products efficiently while adhering to safety protocols. Possess robust knowledge of inventory management systems and quality control processes. Have consistently contributed to team goals by enhancing workflow efficiency and reducing errors in previous work settings. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Resourceful Custodian knowledgeable about unique cleaning procedures paired with deep familiarity of major health codes and standards. Versed in meticulously cleaning and maintaining buildings, grounds and facilities. Strong understanding of chemical liquids and hazardous components.
Overview
5
5
years of professional experience
Work History
Packer Associate
Ivy Technology
Houston, TX
02.2024 - 04.2025
- Followed all safety protocols while operating packaging equipment or handling hazardous materials.
- Inspected outgoing shipments to ensure conformance with customer requirements.
- Updated computerized tracking systems with package details such as weights, destinations, barcodes.
Amazon Deliver Driver
JPL Logistics
Houston, TX
03.2023 - 01.2024
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Received daily delivery instructions and route assignments from dispatch.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed all applicable traffic laws and regulations while driving company vehicle.
- Reported any incidents encountered on the road such as accidents or traffic violations immediately to supervisor and dispatch team.
In-store Shopper
HEB Grocery Store
Houston, TX
01.2022 - 12.2022
- Stocked shelves with new products and reorganized existing displays as necessary.
- Communicated effectively with vendors regarding product ordering needs.
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
- Assisted colleagues in completing assigned tasks in a timely manner.
- Maintained a clean, organized work area to ensure customer satisfaction.
- Ensured compliance with safety protocols while handling large volumes of merchandise.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
Janitor
Houston Transitional Care
Houston, TX
05.2021 - 11.2021
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Attend training sessions regularly to keep updated on new safety protocols.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
Cashier
Circle K
Houston, TX
06.2020 - 03.2021
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Balanced daily transactions on a computerized point-of-sale system.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
- Answered customer questions and provided store information.
Education
Associate of Arts - Gender Studies
Gulf Coast State College
Panama City, FL05-2025
Skills
- Research methods
- Data analysis
- Policy writing
- Community outreach
- Interpersonal communication
- Customer service
- Conflict resolution
- Team collaboration
- Effective communication
- Basic math
- Route management
- Time management
- Lifts up to 50 pounds
Accomplishments
- Mcdonalds All-American nominee
- Honors society student
- Associate of Arts
Languages
English
Professional
Timeline
Packer Associate
Ivy Technology
02.2024 - 04.2025
Amazon Deliver Driver
JPL Logistics
03.2023 - 01.2024
In-store Shopper
HEB Grocery Store
01.2022 - 12.2022
Janitor
Houston Transitional Care
05.2021 - 11.2021
Cashier
Circle K
06.2020 - 03.2021
Associate of Arts - Gender Studies
Gulf Coast State College