Jaxen Andrews

•Worked in Online Grocery Pickup where I was tasked with high volume of orders, managed an item system to prevent late penalties for items past their scheduled pick time. As well as, monitoring the wait time of customers outside waiting to receive their order.

•Used immense amount of teamwork and communication to stay on top of scheduled drops and order check ins.

Ensured department was thoroughly cleaned and secured each night.

•Handled customer service calls as well as in person customer service. I also used the computer system called WISMO to track active order deliveries and statuses using order confirmation given by customer.